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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,861 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,861 reviews

March 24, 2021

He is friendly and knowledge person to make me a buy a new car there .but I think he is not salesstaff he is working for financing dep More

by Yimboxer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cavin Lee
Mar 24, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your 5-stars! We look forward to seeing you next time at Mercedes-Benz of West Chester!

March 23, 2021

Words can’t describe the excellent customer I received at this dealership. Unfortunately, I’ve needed body work twice in the past year but Matt Gunn in collision was the best. He made all the arrangements ne More

by KYROBINSON2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gunn
Mar 25, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for taking the time to share this wonderful feedback! We're so glad to hear that Matt has taken such great care of you and we'll be sure to share your kind comments with him. We hope to see you again in the future (though hopefully under better circumstances)! Take care and thanks again! - The Mercedes-Benz of West Chester Team

March 19, 2021

It was wonderful to work with Jen and her team in helping me find my first car at a reasonable rental price. I absolutely love my car and got exactly what I wanted. I cannot wait to come back and deal with J More

by ATURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Mar 19, 2021 -

Mercedes-Benz of West Chester responded

We're glad Jen and the Mercedes-Benz of West Chester tram could assist you with your first car! We are so glad you love the car and got exactly what you wanted, we'll see you on the road!

March 18, 2021

The service my daughter and i received from Jen Silva when buying a new car was top of the line. This is our third car bought from West Chester Benz and will keep coming back. Thanks you! More

by JMOOREJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Mar 19, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for your continued confidence in our team! Knowing you've chosen Jen and Mercedes-Benz of West Chester for three of your vehicle purchases makes our day! We're glad to have you as part of the family! Enjoy your new ride!

March 18, 2021

Service appointment at Mercedes of West Chester, Pa. Danielle Kraft was my advisor. She was professional and knowledgeable. A pleasure to work with. Will choose to work with her again. More

by Gmsarkisian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kraft
Mar 19, 2021 -

Mercedes-Benz of West Chester responded

Thank you for this great feedback! Danielle will be happy to hear she gained a loyal customer. See you next time at Mercedes-Benz of West Chester!

March 18, 2021

Very professional service. I would highly recommend this dealership to any and all of my friends and family. Thank you Andy Jeffries for taking good care of us. More

by B.wadsworth2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jeffries
Mar 19, 2021 -

Mercedes-Benz of West Chester responded

Thank you for this great feedback! We're glad to have you as a Mercedes-Benz of West Chester customer and look forward to your next visit!

March 16, 2021

Repairs was not completed correctly and problems getting back into dealership. Called several times with no response. Simply disappointed. Vehicle will be going back to Fort washington dealership. More

by DOTUN00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynne Knox
March 16, 2021

our salesman Greg Roth was very professional and knowledgeable. I will be happy to do business with him in the future. Already talking to him about another car for my wife. More

by DanW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Mar 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for this awesome five-star review, Dan! We appreciate your feedback and look forward to helping you find a great vehicle for your wife as well! - Mercedes-Benz of West Chester

March 16, 2021

It is rare to find a dealer one can trust to service the customer rather than their quotas. Always pleased with Matt and the team. More

by JOHN@JOHNNILON.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Mar 17, 2021 -

Mercedes-Benz of West Chester responded

We appreciate your trust in Matt and the Mercedes-Benz of West Chester team! Thank you for your 5-star review and business with us.

March 16, 2021

Could not make appointment online But once I stopped Could not make appointment online But once I stopped into the dealer Everything went great Online Chat person was totally not trained Than More

by IRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
Mar 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your feedback and for choosing Mercedes-Benz of West Chester! We will pass your comments along to management.

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