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Mercedes-Benz of West Chester
West Chester, PA
1,861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,861 reviews
January 21, 2021
Have using MBWC for many years. The service department has always done a great job. In service, Craig and Matt always take care of me! In sales, Greg has sold me several vehicles over the years. I trust has always done a great job. In service, Craig and Matt always take care of me! In sales, Greg has sold me several vehicles over the years. I trust the whole group! More
by BOBBURKET
Verified CustomerEmployees Worked With
Greg Roth
January 20, 2021
Craig Mullenbach is the BEST service advisor and always fee like he is honest with me. I think it is ridiculous that you tell me how many words I have to use fee like he is honest with me. I think it is ridiculous that you tell me how many words I have to use More
by RANDYSMITH10
Employees Worked With
Miguel Flores, Lynne Knox
January 19, 2021
Incredible customer service from the minute I walked into the dealership. I did not intend to buy a car the day I walked in, but I was so comfortable and impressed with every encounter that I decided to purc the dealership. I did not intend to buy a car the day I walked in, but I was so comfortable and impressed with every encounter that I decided to purchase a car that day. From sales, to paperwork completion to final once over and training, every detail was covered. I would recommend MB of WC to anyone. More
by NMCLAUGHLIN1
Employees Worked With
Matthew Melsheimer
January 19, 2021
The service was awesome. Took time out to explain the features of the vehicle that was purchased. Will recommend to other friends and family members features of the vehicle that was purchased. Will recommend to other friends and family members More
by WILLIAMSANGELA661
Employees Worked With
Edward Belland, Ryan Kinkade
January 17, 2021
The purchase of my new vehicle was seamless. The dealerships is very Covid compliant which made me feel very comfortable. Rijon, our salesman was wonderful. dealerships is very Covid compliant which made me feel very comfortable. Rijon, our salesman was wonderful. More
by Cherylmc
Employees Worked With
Rijon, Stephen Bjorklund
January 17, 2021
Fantastic customer service experience! Craig Muehlbach in the Services Department has been personally taken care of my cars for over 20 years and his level of details is unmatched the Services Department has been personally taken care of my cars for over 20 years and his level of details is unmatched More
by SAPGUY
Employees Worked With
Craig Muehlbach , Lynne Knox
January 16, 2021
My newly purchased car is a joy to drive in terms of performance and comfort. Its gas economy was a little less than expected. One only disappoinment, the car's technology options not as anticipated. performance and comfort. Its gas economy was a little less than expected. One only disappoinment, the car's technology options not as anticipated. More
by AAH-IV
Employees Worked With
Ed Belland
January 16, 2021
Dropped off car to check passenger seat belt alert. Sensor check determined no issue. After pick-up, I noticed small slight indentation on car hood. I brought this issue to the attention of my sales Sensor check determined no issue. After pick-up, I noticed small slight indentation on car hood. I brought this issue to the attention of my salesperson. More
by AAH-IV
Employees Worked With
Ed Belland
January 15, 2021
Easy fast and convenient. Loaner car was clean and tank was full. Appreciated that they did not perform any unnecessary services on my vehicle as it was just put through the preowned certification process was full. Appreciated that they did not perform any unnecessary services on my vehicle as it was just put through the preowned certification process recently. More
by CDSABINE
Employees Worked With
Service dept
January 15, 2021
Awful service from the team with the exclusion of Matt Davis who was forced to be the "fall guy". Took much longer twhen promosed.han I was told. Even then, it wasn't ready when promised. Davis who was forced to be the "fall guy". Took much longer twhen promosed.han I was told. Even then, it wasn't ready when promised. More
by SWYBRANSKI
Employees Worked With
Matt Davis did a nice job despite others, Michael Strickland
