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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,861 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,861 reviews

January 15, 2021

The Mercedes Benz of West Chester have top customer service quality in the world. When you walk into the store, you will get a feel of a VIP. Excellent Service More

by SanNg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Kraft, Paul Graziano
Jan 18, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the fantastic review! It makes us happy you felt like a VIP - that's what our clients deserve. We look forward to seeing you next time.

January 14, 2021

Matt Davis was extremely helpful, caring, responsive and took the time to go over all my options. I would recommend him to anyone who will listen. More

by shana.bagelman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Jan 18, 2021 -

Mercedes-Benz of West Chester responded

Hi Shana -we're so glad you had a great service experience with Matt! We do our best to share as much information we can on the condition of your vehicle in a way that makes your feel comfortable. Thank you for sharing!

January 13, 2021

This dealership provides amazing customer service. Everyone is helpful and polite. Paul F. Is personable and goes the extra mile to ensure your comfortable and taken care of. More

by LAURENC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul F.
Jan 18, 2021 -

Mercedes-Benz of West Chester responded

Thank you Lauren, for the great review! We're glad to hear Paul made you feel comfortable and taken care of! We look forward to seeing you next time.

January 13, 2021

This is our fourth transaction with the dealership and we always leave satisfied. Matt Reimel is an asset and valued, integral component of the dealership’s success. More

by JGJTK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel
Jan 18, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your loyalty! We are thrilled that you found your experience with Matt to be positive. Please feel free to reach out with any questions and congratulations on your new vehicle.

January 12, 2021

Mercedes-Benz of west Chester offers great customer service; thanks to employees like Matthew Reimel and Alfonso Colon. Thank you Matt for allowing me to test drive the GLC300 More

by nkeita
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfonso Colon, Matthew Reimel, Stephen Bjorklund
Jan 12, 2021 -

Mercedes-Benz of West Chester responded

We're happy to help and appreciate your review. If you have any questions or we can help with your future vehicle needs, please don't hesitate. All the best!

January 12, 2021

I have always (since approx 2000) and continue to receive stellar, consistent service at this dealership from Jen Silva in sales to Mike Strickland and his service personnel over the years. More

by marufo210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach, Jennifer Silva, Michael Strickland
Jan 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you for your loyalty to Mercedes-Benz of West Chester. We have a stellar team who knows how to work together for the best of our clients. We appreciate you and value your business!

January 12, 2021

It was a pleasure to have a service with you thank you guys very muchAnd they hold my next car going to be with you to More

by allalogo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Angelo Perone, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Michael Strickland
Jan 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to post this five star review! It was our pleasure to serve you and we are happy to help answer your questions or be in service of the future.

January 12, 2021

Excellent work, people, place, dealer..for car maintenance and purchase. A repeat customer. Price is better than other new car dealers, and just the needed work is done. More

by WEILEUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Jan 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the positive review and for choosing us for both your sales and service needs! We appreciate your loyalty and look forward to seeing you again soon.

January 11, 2021

Excellent service, minimal delay, Matt Davis made the process anxiety free. My car needed a major repair. Matt arranged drop off service, had a loaner car brought to me, kept me completely informed throu More

by SteveB27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt David
Jan 12, 2021 -

Mercedes-Benz of West Chester responded

Thank you Steve, we are happy Matt and the Service Team was able to provide such a positive experience! We sincerely value your business and look forward to your next visit.

January 10, 2021

We couldn’t ask for a better sales person. Lynne was very professional,kind, courteous and caring. She did not pressure us and instead listened to what we wanted. She delivered as promised at a very fair p More

by BEN R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox, Stephen Bjorklund
Jan 12, 2021 -

Mercedes-Benz of West Chester responded

Hello Ben and thank you! It sounds like traveling the distance was well worth it to purchase your vehicle from Lynne and the rest of the sales team. People do make the difference and we're so pleased to know Lynne made a difference for you that day. We look forward to seeing you again in the future and best of luck with your new Mercedes-Benz!

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