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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,861 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,861 reviews

December 23, 2020

Bought cart in fort washington two years ago. Needed inspection and oil change. They were booked so they suggested west chester. I'm glad they did because your staff was awesome. They were upfront with More

by MPALANDRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 24, 2020 -

Mercedes-Benz of West Chester responded

We're happy to know you had a great experience at our West Chester location! If there is anything else we can help you with in the future please let us know.

December 22, 2020

Matthew is a great sales man. He explained in detail of every question explaining the difference in each car I was interested in he went above and beyond to make sure I was completely satisfied with my s More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel, Stephen Bjorklund
Dec 24, 2020 -

Mercedes-Benz of West Chester responded

We're so glad that you had an opportunity to work with our sales team and Matthew was so helpful! It's a big decision and it's important to us that you are well-informed. Congratulations on your new vehicle! We look forward to seeing you next time.

December 20, 2020

Just leased a C 300 convertible. The customer service provided by Jennifer Silva was stellar. On delivery date the new car was perfect and the process veryeasy and effective. I have been a customer at th More

by Sergio FS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Jennifer Silva
Dec 21, 2020 -

Mercedes-Benz of West Chester responded

Hello Sergio. Congratulations on the purchase of your vehicle! Were so glad you had a positive purchase experience with Jennifer. And thank you for your years of loyalty to us!

December 20, 2020

Really simple deal everyone was super easy to work with. Especially Eddie even though he has a funny accent. Totally recommend them to anyone in the market. More

by CHUCKREIMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Greg Roth, Matthew Reimel, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer
Dec 21, 2020 -

Mercedes-Benz of West Chester responded

Chuck, thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes Benz of West Chester!

December 18, 2020

Lynn Knox is the very best sales person. I have bought many cars from her! She’s the best! Service is great at the dealership too! More

by SANDY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Dec 18, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for letting us know our sales and service teams are so appreciated! We do have the best in the business and are grateful to clients like you who remind us. Thank you for your loyalty!

December 18, 2020

I would not recommend this dealership. We all make mistakes, but when they make a mistake they charge for their time to correct the mistake. My service clerk was obtuse to the work needed on the vehic More

by ERIC_LEFKOF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont recall
December 17, 2020

My husband and I had a great experience at Mercedes-Benz of West Chester. They were very patient and pleasant. They made sure I got the exact vehicle I wanted at a great offer. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rijon , Stephen Bjorklund
Dec 18, 2020 -

Mercedes-Benz of West Chester responded

Congratulations on your new vehicle, Dee! We are so glad that we had the opportunity to work with you. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future.

December 16, 2020

Obstacle in the road struck bottom of windshield wiper tank. Drove to the dealer, who took it right away and provided car for me to drive fixed next day.Grateful to P Graziano for rapid response and qual More

by CNORRIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 18, 2020 -

Mercedes-Benz of West Chester responded

We are very happy Paul and the service team delivered on such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2020

Very courteous and accommodating. Great communication regarding what service saw and what the charges would be. Loaner service is very convenient! Will come back with any other issue. More

by RKODONNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Graziano
Dec 16, 2020 -

Mercedes-Benz of West Chester responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 15, 2020

My Mercedes Benz 450 had been wonderful. It rides My Mercedes Benz 450 had been wonderful. It rides smoothly. for a year. I had no problem since purchased. I will encourage you to pick up Benz 450. More

by TAAAINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores, Faz Mehmood
Dec 16, 2020 -

Mercedes-Benz of West Chester responded

We're so happy a year later you are still enjoying your new Mercedes-Benz! Come back to see us soon should you have any questions.

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