Mercedes-Benz of West Chester

Obstacle in the road struck bottom of windshield wiper tank. Drove to the dealer, who took it right away and provided car for me to drive fixed next day.Grateful to P Graziano for rapid response and qual tank. Drove to the dealer, who took it right away and provided car for me to drive fixed next day.Grateful to P Graziano for rapid response and quality work. More

Very courteous and accommodating. Great communication regarding what service saw and what the charges would be. Loaner service is very convenient! Will come back with any other issue. regarding what service saw and what the charges would be. Loaner service is very convenient! Will come back with any other issue. More

My Mercedes Benz 450 had been wonderful. It rides My Mercedes Benz 450 had been wonderful. It rides smoothly. for a year. I had no problem since purchased. I will encourage you to pick up Benz 450. My Mercedes Benz 450 had been wonderful. It rides smoothly. for a year. I had no problem since purchased. I will encourage you to pick up Benz 450. More

I visited this dealership for the first time while looking to buy a new car. I visited on a busy Saturday and did not have an appointment, but the sales manager was very attentive and answered all of looking to buy a new car. I visited on a busy Saturday and did not have an appointment, but the sales manager was very attentive and answered all of our questions. More

Matt was wonderful! He found the exact car for me. I love my new car! Matt was determined to find the color I wanted and gave me a great deal! my new car! Matt was determined to find the color I wanted and gave me a great deal! More

Great service and ease of scheduling. Sales is also a great experience. Will continue to buy and have vehicles serviced. Thank you West Chester Mercedes Benz! great experience. Will continue to buy and have vehicles serviced. Thank you West Chester Mercedes Benz! More

Greg did a excellent job showing all the new features of the new car. He is more than happy to explain any questions I have at any time. I will go back! Jeff also helped set up the new car setting to make the new car. He is more than happy to explain any questions I have at any time. I will go back! Jeff also helped set up the new car setting to make it easier for me. Thanks for running a great operation! More

We had an exceptionally positive experience with the Service Department at Mercedes Benz of West Chester. We purchased a certified pre-owned ML350 in 2016 and were nearing the end of our extended “CPO” Service Department at Mercedes Benz of West Chester. We purchased a certified pre-owned ML350 in 2016 and were nearing the end of our extended “CPO” warranty. We came to the dealership for one warranty-related repair. However, our service technician identified another significant issue we did not know we had and our service advisor Paul Forsythe was able to get it fixed and was able to get it covered under our warranty. Paul kept in touch with us throughout the service process and was respectful of our time . Service like what Paul provided to us is the main reason we are happy we chose Mercedes-Benz of West Chester for our transportation needs. Thank you, Paul! Sincerely Tony & Mary Ellen anthony.piraino@comcast.net More

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