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Mercedes-Benz of West Chester
West Chester, PA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
December 02, 2020
Didn’t help me. Took my car for longer than I thought. Didn’t call me back to follow up. I had to call to check on my car. Told me they didn’t have the auxiliary battery for my car and it needs to be o Didn’t call me back to follow up. I had to call to check on my car. Told me they didn’t have the auxiliary battery for my car and it needs to be ordered from Germany because there is none in the nation. I took my car to my preferred dealer and turns out i need the main battery and not auxiliary and they had my battery in stock. Not coming back, unless I’m desperate. More
by SLATCHES
Verified CustomerEmployees Worked With
Service department
December 02, 2020
Awesome , incredible , professional. Lynne Knox is Amazing! She is the Best at what she does. The young man named Ty went over everything about the car with me. He was polite and professional. Amazing! She is the Best at what she does. The young man named Ty went over everything about the car with me. He was polite and professional. More
by Dwalling7
Employees Worked With
Tyrone, Lynne Knox, Stephen Bjorklund
December 02, 2020
Good service, kept me informed of any changes in service, delivery of parts, and pricing. Nice and friendly staff. Very knowledgeable about my kind of car and the work that needed to be done. delivery of parts, and pricing. Nice and friendly staff. Very knowledgeable about my kind of car and the work that needed to be done. More
by Denae23
Employees Worked With
Jennifer Silva
December 02, 2020
everything i expected as per previous cars purchased at West Chester. Greg Roth did an excellent job. Tyrone did a great job explaining the features on the car as did the young lady that handled the tags West Chester. Greg Roth did an excellent job. Tyrone did a great job explaining the features on the car as did the young lady that handled the tags and final payment. More
by SCOTTMOYER
Employees Worked With
Greg Roth
December 02, 2020
It was a great experience. This is my second purchase from the dealership and I will come again for the excellent service Ed Belland is wonderful from the dealership and I will come again for the excellent service Ed Belland is wonderful More
by BJSELL2011
Employees Worked With
Ed Belland, Stephen Bjorklund
December 01, 2020
Very helpful and professional . No pressure. Showed us exactly what we were looking for. Answered all our concerns. We will recommend west chester dealer to all our friends exactly what we were looking for. Answered all our concerns. We will recommend west chester dealer to all our friends More
by Max
Employees Worked With
Greg Roth
November 28, 2020
We love Mercedes Benz of West Chester!! Have purchased our last 6 cars there..great sales team...especially Jennifer Silva- Donohue!! Great service and body shop..Thank you Matthew Gunn and Craig Muehlbac our last 6 cars there..great sales team...especially Jennifer Silva- Donohue!! Great service and body shop..Thank you Matthew Gunn and Craig Muehlbach always knowledgeable and professional. More
by GIANCATARINO
Employees Worked With
Jennifer Silva
November 28, 2020
Little bit of a wait for a loaner car, otherwise everything went smoothly. My car was ready when promised and no issues with work performed. everything went smoothly. My car was ready when promised and no issues with work performed. More
by KJBRATTON
Employees Worked With
Angelo Perone, Matthew Reimel
