Mercedes-Benz of West Chester

Great sales experience, very professional. Met all my needs. Will recommend over other area dealers. Matt was great during my visit and followed up afterward needs. Will recommend over other area dealers. Matt was great during my visit and followed up afterward More

Everyone was nice but I do not like having to pay for a rental n I live near fort Washington dealership and I had to come all the way to west chester to be seen sooner so this incorporated a toll as well. rental n I live near fort Washington dealership and I had to come all the way to west chester to be seen sooner so this incorporated a toll as well. Soo I have to pay rental n toll it cost me n I don't think that it is right! I try not to bring the car to the dealership because of this rental mess. More

They did a awesome job with inspecting, cleaning and detailing a pre-owned Mercedes that I just recently purchased from a private owner. Totally happy with their services! detailing a pre-owned Mercedes that I just recently purchased from a private owner. Totally happy with their services! More

On time for maintenance Excellent loanerCalled when On time for maintenance Excellent loaner Called when ready Washed & cleaned interior Always do an excellent job & very clean facility The Serv On time for maintenance Excellent loaner Called when ready Washed & cleaned interior Always do an excellent job & very clean facility The Service people are very courteous More

Went above and beyond to ensure the service was completed to full satisfaction. I received communication through the process. Staff was very friendly and patient to full satisfaction. I received communication through the process. Staff was very friendly and patient More

Once again, your dealership did not disappoint me. I had set up an appointment because my battery light was coming on. I drive up and an employee whisks my car away. Craig Muehinach got me checked in and I set up an appointment because my battery light was coming on. I drive up and an employee whisks my car away. Craig Muehinach got me checked in and I elected to wait for my car. Within an hour it was ready for me. Not only is your service exceptional, your customer service is, too. Craig has been assigned to me since day one. He is excellent at what he does making customers feel important and appreciated!! More

I took my GLE 350 in to have the plastic control on the sun roof replaced and they did it at no charge while I waited. The part was not under warranty, but they said it was close enough. I’ve always receiv sun roof replaced and they did it at no charge while I waited. The part was not under warranty, but they said it was close enough. I’ve always received great service there. More

Dealership was very clean and organized. Service was very efficient and effective. Service was completed in a timely fashion. My service advisor Matt Davis was excellent. efficient and effective. Service was completed in a timely fashion. My service advisor Matt Davis was excellent. More

Everything is good, I like the helpful nature of my adviser. He is very knowledgeable and I believe gave the right suggestion. I always love to come back. adviser. He is very knowledgeable and I believe gave the right suggestion. I always love to come back. More

Katie was terrific - prompt, knowledgeable, smart, courteous, and personable. She took very good care of us in the process and always got back to us immediately. courteous, and personable. She took very good care of us in the process and always got back to us immediately. More