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Mercedes-Benz of West Chester
West Chester, PA
1,874 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,874 reviews
October 30, 2020
A really great service department. My car needed a few things. They pointed out the essential things and made a note about the things led important. They said they would look at them again the next time I things. They pointed out the essential things and made a note about the things led important. They said they would look at them again the next time I am in. Very friendly. Everyone was wearing masks. The valet wiped my car down with a sanitized cloth. More
by RWSTRICKLAND
Verified CustomerEmployees Worked With
Matt Davis, Michael Strickland
October 29, 2020
Pleasant experience, car was prepped and delivered to my home the same day as purchased. The trade was fair. Katie worked hard to make the sale. home the same day as purchased. The trade was fair. Katie worked hard to make the sale. More
by TSEAGLEN
Employees Worked With
Katie Long, Stephen Bjorklund
October 28, 2020
All my services for both my vehicles have been very good. We have to travel 22 miles each way to have service done, but we believe it is best for us. We have to travel 22 miles each way to have service done, but we believe it is best for us. More
by SJMUNDELL
Employees Worked With
Greg Roth, Matthew Melsheimer, Michael Strickland
October 28, 2020
Very cooperative service department. A very clean facility with excellent customer service. I would highly recommend them for all your Mercedes needs. Thank you all facility with excellent customer service. I would highly recommend them for all your Mercedes needs. Thank you all More
by KOTHARIJ2003
Employees Worked With
Stephen Bjorklund, Matthew Melsheimer
October 28, 2020
Have always had great service here. Polite, friendly and knowledgeable are the words to describe the service team. I have recommended WCMB to my friends for purchasing a new car and for service. knowledgeable are the words to describe the service team. I have recommended WCMB to my friends for purchasing a new car and for service. More
by CHARLES.CRANE2
Employees Worked With
Michael Strickland
October 24, 2020
Awesome staff. Great location. Super helpful and friendly. I’ve utilized this dealership for fifteen years and am consistently pleased with them in every aspect. friendly. I’ve utilized this dealership for fifteen years and am consistently pleased with them in every aspect. More
by ALAN.STACHURA
Employees Worked With
Miguel Flores, Angelo Perone, Greg Roth, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade, Matthew Melsheimer, Michael Strickland
October 21, 2020
Faz is the best ! I have purchased or leased a huge amount of Mercedes from the dealership and keep coming back to Faz for over 15 years now. The best in every way ! amount of Mercedes from the dealership and keep coming back to Faz for over 15 years now. The best in every way ! More
by Caloi
Employees Worked With
Faz Mehmood
October 20, 2020
Not a pleasant service experience. I would avoid if possible. Had work done on my transfer case. Did not clean up the oil leak after. My mechanic elsewhere did it during the oil change possible. Had work done on my transfer case. Did not clean up the oil leak after. My mechanic elsewhere did it during the oil change More
by SNARAYAN99
Employees Worked With
Matthew Reimel
October 20, 2020
Finally experienced a truly professional organization. Been buying cars for 55 years and never came away with that truly good feeling until now! Mercedes Benz of West Chester is the real deal....from t Been buying cars for 55 years and never came away with that truly good feeling until now! Mercedes Benz of West Chester is the real deal....from the friendly staff to the elegant facilities to a top notch sales person (Ed Belland) who treated us with respect, a pleasant down to earth personality and a sense of humor to boot! He’s the greatest. Made our purchase such a great experience ! Thanks! I know selling cars is not his only responsibility. More
by WEJ1149
Employees Worked With
Ed Belland
October 16, 2020
Had to get her bag recall taken care of, and cracked windshield replaced. Both jobs done as forecast and done very well. People who met the car when we arrived Were Polite efficient and took us right aw windshield replaced. Both jobs done as forecast and done very well. People who met the car when we arrived Were Polite efficient and took us right away into see Paul Graziano, who always does a great job working with me. Everything was done right More
by CNORRIS2
Employees Worked With
Paul Graziano
