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Mercedes-Benz of West Chester
West Chester, PA
1,867 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,867 reviews
September 22, 2020
Excellent ,has been our dealer for many years .Always Excellent ,has been our dealer for many years .Always the same Integrity and Knowledge plus dependable Service .Very helpful sales staff especial Excellent ,has been our dealer for many years .Always the same Integrity and Knowledge plus dependable Service .Very helpful sales staff especially our sales rep, Greg Roth who went beyond expectations to make sure we were satisfied More
by LVMAFFEI
Verified CustomerEmployees Worked With
Chris Daniels ,Amanda , Greg Roth, Stephen Bjorklund
September 21, 2020
Excellent service done and very useful information was provided by Matt Davis. I always appreciate the best service provided by Mercedez Benz of West Chester. provided by Matt Davis. I always appreciate the best service provided by Mercedez Benz of West Chester. More
by ZAID HOSSAIN
Employees Worked With
Matt Davis
September 19, 2020
A dealership is only as good as the people who work there. My service rep is Matt Davis. He actually makes the experience of bringing my car in for repairs pleasant. His knowledge, ability to explain m there. My service rep is Matt Davis. He actually makes the experience of bringing my car in for repairs pleasant. His knowledge, ability to explain my cars issues, availability, all impressive! More
by SteveB27
Employees Worked With
Matt Davis
September 18, 2020
Always treats and job well done. All my cars service there. Mike Strickland Jr. is an excellent service manager. Thanks to the whole team working under him. there. Mike Strickland Jr. is an excellent service manager. Thanks to the whole team working under him. More
by GAJAKAW
Employees Worked With
Mike Strickland
September 17, 2020
Extremely disappointed and angry that when I went to pick up car , only 1 person, of 11 inside was weRing a mask. Demonstrates no regard for customers or PA safety mandates. Called and left message with mana up car , only 1 person, of 11 inside was weRing a mask. Demonstrates no regard for customers or PA safety mandates. Called and left message with manager to share this and he never returned call. More
by CMERRITT2
Employees Worked With
Don’t remember manager name
September 17, 2020
Great service. Done on time. Doesn’t try to find things to fix that aren’t broke. Honest about what they find and let you know what needs attention in the near future. to fix that aren’t broke. Honest about what they find and let you know what needs attention in the near future. More
by BETTYSTEVE
Employees Worked With
Service dept
September 17, 2020
Paul Grazziano, the genuine gentleman for all seasons, was as usual patently prompt and patient, constructively instructive , splendidly thorough and good spirited consummate service professional was as usual patently prompt and patient, constructively instructive , splendidly thorough and good spirited consummate service professional More
by WASHINGT
Employees Worked With
Paul Grazziano
September 16, 2020
Said I needed breaks but I just had breaks replaced at another Mercedes Benz dealership. Will not go there again. This is the second occurrence of this type of situation. They are money hungry another Mercedes Benz dealership. Will not go there again. This is the second occurrence of this type of situation. They are money hungry More
by KARIMAELAMIN
Employees Worked With
Matthew Reimel
