Mercedes-Benz of West Chester

Graig, handles all my work since l owned a 2003. He does a great job keeping me happy. Car runs great no complants very satisfied. a great job keeping me happy. Car runs great no complants very satisfied. More

The dealership is friendly, efficient and knowleagable. I am valued as a customer. Comfortable waiting for service and timely service appointments that are easy to schedule. am valued as a customer. Comfortable waiting for service and timely service appointments that are easy to schedule. More

My experience with Mercedes-Benz of West Chester. That is due to Juan Rodriguez. Mr. Rodriguez did everything possible to see I was able to have the car. I had some difficult situations and Juan was able to due to Juan Rodriguez. Mr. Rodriguez did everything possible to see I was able to have the car. I had some difficult situations and Juan was able to resolve all of them. He’s an excellent salesperson but am even nicer human being. Juan knew that I had bad experiences with dealers (NOT Mercedes) in the past and he made sure I wasn’t taken advantage of. From the moment we spoke in the phone, I knew he would get me the best deal and he did. I also wanted hank the two gentlemen who taught me some of the amazing things my car can do. It will take me some time to learn everything, but the two of them worked great as a team and I was able to drive the car with a great deal of knowledge about it. They even were interested in how I learn best, which is to just do it. I love the car and have already gotten many compliments on it. I thank Mercedes-Benz of West Chester for having such knowledgeable and honest team members. I hope this will be the start of a long relationship with Mercedes-Benz. More

Can’t say enough about everyone at Mercedes-Benz of West Chester. They go above and beyond the call of duty to make sure you have an great experience at every touch point. Chester. They go above and beyond the call of duty to make sure you have an great experience at every touch point. More

Matt Davis is always courteous and professional. he takes the time to explain how they fixed my car but also explains the next service interval coming up, so I can schedule accordingly. the time to explain how they fixed my car but also explains the next service interval coming up, so I can schedule accordingly. More

Our sales person, Jennifer is great to work with. This is my third Mercedes from the dealership and the service is done right the first time. Everyone in the service department is helpful and courteous. my third Mercedes from the dealership and the service is done right the first time. Everyone in the service department is helpful and courteous. More

No one ever seems to read/care about any of the communications I had with you people. I sent a detailed email after my last service and heard from no one. communications I had with you people. I sent a detailed email after my last service and heard from no one. More

Excellent customer service both in sales and service. I would definitely recommend this dealership. We will use this dealership for all our service and for when it comes time for a new Mercedes would definitely recommend this dealership. We will use this dealership for all our service and for when it comes time for a new Mercedes More

Jen and all were extremely accommodating and helpful. This was my second transaction in 8 months so they anticipated all necessary steps and made it very easy. This was my second transaction in 8 months so they anticipated all necessary steps and made it very easy. More