Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Chester
West Chester, PA
1,865 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,865 reviews
September 01, 2020
Katelyn Long was the sales person. She was a great person to interact. Explained all the features well and communicated well. Excellent job from Katelyn. to interact. Explained all the features well and communicated well. Excellent job from Katelyn. More
by murty_ayyala
Verified CustomerEmployees Worked With
Katelyn Long - 5 star. Rujan - 5 star
September 01, 2020
As always the service I receive is extremely professional and courteous and the work performed is always done well! Matt Davis was very my advisor and did a fantastic job of handling my issue. and courteous and the work performed is always done well! Matt Davis was very my advisor and did a fantastic job of handling my issue. More
by 4SHUR
Employees Worked With
Matt Davis
August 31, 2020
All service, sales and finance personnel are exceptional. Their assistance, response to requests and assistance are always prompt and thorough. Premier dealership and all personnel are courteous and helpful. Their assistance, response to requests and assistance are always prompt and thorough. Premier dealership and all personnel are courteous and helpful. More
by MJNOVO
Employees Worked With
CRAIG MUEHLBACH - Exceptional service department agent., Lynne Knox, Matthew Melsheimer
August 28, 2020
As always, Lynne took wonderful care of us and went above and beyond! Can’t say enough great things about Lynne and the dealership. This is the 5th vehicle that our family has purchased there. And we will and beyond! Can’t say enough great things about Lynne and the dealership. This is the 5th vehicle that our family has purchased there. And we will be back! More
by DDAY30
Employees Worked With
Lynne Knox, Stephen Bjorklund
August 28, 2020
I normally have a good experience but when my regular rep was out of town I felt like a stranger and treated as such. I couldn’t find anyone to give me a status on my vehicle, called four times and left me was out of town I felt like a stranger and treated as such. I couldn’t find anyone to give me a status on my vehicle, called four times and left messages and no one returned my calls. Finally my wife called as asked someone for a favor to physically find someone who we could talk to about the status of my wife’s vehicle. In the end everything turned out okay a day later. More
by CLIFFORDDEFOOR
Employees Worked With
Paul , Greg Roth
August 28, 2020
I consider this dealership the best around. This is my fourth vehicle, and I wouldn’t make a purchase from anywhere else. Edward Belland and his team are hands down the best. They take the time to consid fourth vehicle, and I wouldn’t make a purchase from anywhere else. Edward Belland and his team are hands down the best. They take the time to consider your needs and deliver every time. Thank you Mercedes More
by CONNIE1102
Employees Worked With
Edward Belland
August 27, 2020
Matt was excellent helping us with our truck. Kept us informed the whole time it was there for service. Thank you again we will definitely be back for our next service. informed the whole time it was there for service. Thank you again we will definitely be back for our next service. More
by CROSSROADPOWERSPORTS105
Employees Worked With
Matt davis
August 27, 2020
The Mercedes Benz Service Department was very fast and quite efficient. They performed the service as I had requested. My car was washed and cleaned as well. Asking for a minimum of 25 words is annoying. quite efficient. They performed the service as I had requested. My car was washed and cleaned as well. Asking for a minimum of 25 words is annoying. More
by TSEAGLEN
Employees Worked With
Faz Mehmood
August 26, 2020
I m satisfied my car and my wife loves itVery friendly I m satisfied my car and my wife loves it Very friendly sale rep and service I strong recommend to my friend and neighbor too I m satisfied my car and my wife loves it Very friendly sale rep and service I strong recommend to my friend and neighbor too More
by YANWOOJUNG
Employees Worked With
Greg Roth
August 26, 2020
Very pleasant and professional atmosphere. Staff very helpful. Waiting area very clean. Staff explained everything in detail for what I needed. Will continue to bring my car there. Can't remember the pe helpful. Waiting area very clean. Staff explained everything in detail for what I needed. Will continue to bring my car there. Can't remember the person that helped me through with the service and made sure that I was satisfied. More
by MARIAGRIER
Employees Worked With
Did not work with any of the above., Miguel Flores, Angelo Perone, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade
