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Mercedes-Benz of West Chester
West Chester, PA
1,872 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 28, 2020
As always, Lynne took wonderful care of us and went above and beyond! Can’t say enough great things about Lynne and the dealership. This is the 5th vehicle that our family has purchased there. And we will and beyond! Can’t say enough great things about Lynne and the dealership. This is the 5th vehicle that our family has purchased there. And we will be back! More
by DDAY30
Verified CustomerEmployees Worked With
Lynne Knox, Stephen Bjorklund
August 28, 2020
I normally have a good experience but when my regular rep was out of town I felt like a stranger and treated as such. I couldn’t find anyone to give me a status on my vehicle, called four times and left me was out of town I felt like a stranger and treated as such. I couldn’t find anyone to give me a status on my vehicle, called four times and left messages and no one returned my calls. Finally my wife called as asked someone for a favor to physically find someone who we could talk to about the status of my wife’s vehicle. In the end everything turned out okay a day later. More
by CLIFFORDDEFOOR
Employees Worked With
Paul , Greg Roth
August 28, 2020
I consider this dealership the best around. This is my fourth vehicle, and I wouldn’t make a purchase from anywhere else. Edward Belland and his team are hands down the best. They take the time to consid fourth vehicle, and I wouldn’t make a purchase from anywhere else. Edward Belland and his team are hands down the best. They take the time to consider your needs and deliver every time. Thank you Mercedes More
by CONNIE1102
Employees Worked With
Edward Belland
August 27, 2020
Matt was excellent helping us with our truck. Kept us informed the whole time it was there for service. Thank you again we will definitely be back for our next service. informed the whole time it was there for service. Thank you again we will definitely be back for our next service. More
by CROSSROADPOWERSPORTS105
Employees Worked With
Matt davis
August 27, 2020
The Mercedes Benz Service Department was very fast and quite efficient. They performed the service as I had requested. My car was washed and cleaned as well. Asking for a minimum of 25 words is annoying. quite efficient. They performed the service as I had requested. My car was washed and cleaned as well. Asking for a minimum of 25 words is annoying. More
by TSEAGLEN
Employees Worked With
Faz Mehmood
August 26, 2020
I m satisfied my car and my wife loves itVery friendly I m satisfied my car and my wife loves it Very friendly sale rep and service I strong recommend to my friend and neighbor too I m satisfied my car and my wife loves it Very friendly sale rep and service I strong recommend to my friend and neighbor too More
by YANWOOJUNG
Employees Worked With
Greg Roth
August 26, 2020
Very pleasant and professional atmosphere. Staff very helpful. Waiting area very clean. Staff explained everything in detail for what I needed. Will continue to bring my car there. Can't remember the pe helpful. Waiting area very clean. Staff explained everything in detail for what I needed. Will continue to bring my car there. Can't remember the person that helped me through with the service and made sure that I was satisfied. More
by MARIAGRIER
Employees Worked With
Did not work with any of the above., Miguel Flores, Angelo Perone, Greg Roth, Lynne Knox, Faz Mehmood, Matthew Reimel, Jennifer Silva, Stephen Bjorklund, Ryan Kinkade
August 21, 2020
Service was quick but car not washed or vacuumed again. This should be automatic and not upon request!! This is not the first time this happened. May not return This should be automatic and not upon request!! This is not the first time this happened. May not return More
by KMCQ87
Employees Worked With
Angelo Perone
August 21, 2020
Have bought two E350 here over the years and used them for service over 8 years and i am completely satisfied. Excellennt dealership. This time had to ask for small change to my bill because of an error t for service over 8 years and i am completely satisfied. Excellennt dealership. This time had to ask for small change to my bill because of an error that was corrected. More
by SZERI
Employees Worked With
Craig muehlbach, Matthew Melsheimer
August 19, 2020
Use car manager very helpful. He assigned a professional salesman Greg Roth to guide me though the process of buying a used car. He was patient and very knowledgeable. salesman Greg Roth to guide me though the process of buying a used car. He was patient and very knowledgeable. More
by G.PHILMORE@comcast.net
Employees Worked With
Greg Roth
