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Mercedes-Benz of West Chester
West Chester, PA
1,865 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 13, 2020
Easy breezy. That sums up our experience. No nonsense. No doublespeak. We wanted the car. We knew where the price point fell. We got the deal we expected. The staff observed every safe distancing protocol. W doublespeak. We wanted the car. We knew where the price point fell. We got the deal we expected. The staff observed every safe distancing protocol. What more can you ask for? Top notch service across the board! More
by GMAN1375
Verified CustomerEmployees Worked With
Ed Belland
August 13, 2020
Very friendly and responsive staff.Jennifer went above Very friendly and responsive staff. Jennifer went above and beyond to get us the car we were looking for. Delivery was on time. On delivery day, Very friendly and responsive staff. Jennifer went above and beyond to get us the car we were looking for. Delivery was on time. On delivery day, car was ready and they walked through the car features and car system setup. I would highly recommend this dealership. More
by Happy buyer
Employees Worked With
Marissa Watson, Jennifer Silva
August 08, 2020
Effortlessly transition from one car to another.Care Effortlessly transition from one car to another. Care shopping isn’t my favorite thing but this was painless and a pleasant experience. I have been Effortlessly transition from one car to another. Care shopping isn’t my favorite thing but this was painless and a pleasant experience. I have been at this dealership for 28 years! More
by ALANGOLD
Employees Worked With
Craig Mulback , Greg Roth!, Greg Roth
August 06, 2020
Exceptional staff in both the showroom and the service department. My service advisor communicates very well with me about the needs of our vehicles. I have complete confidence in him. The waiting area department. My service advisor communicates very well with me about the needs of our vehicles. I have complete confidence in him. The waiting area at the dealership is clean, well appointed, and comfortable. Of course, it’s always nice to being treated to a very clean vehicle after the service has been completed. I recommend Mercedes-Benz of West Chester to anyone looking for a vehicle and/or service! More
by EBSHOCK
Employees Worked With
Craig Muhlbach, Service Advisor, Greg Roth
August 04, 2020
Greg Roth was a pleasure to deal with, he was knowledgeable and flexible. I will absolutely be referring clients to MB of West Chester due to his service. knowledgeable and flexible. I will absolutely be referring clients to MB of West Chester due to his service. More
by MARK02
Employees Worked With
Greg Roth
August 04, 2020
The staff here is exceptional and courteous. I will be a return customer for life. The process unique do to Covid but there were no problems. return customer for life. The process unique do to Covid but there were no problems. More
by LYNNDEVONE
Employees Worked With
Greg Roth, Michael Strickland
August 02, 2020
The dealership was very attentive to our questions. Very helpful in choosing our car and made the best of a poor situation with Covid. Dealership was clean and inviting. helpful in choosing our car and made the best of a poor situation with Covid. Dealership was clean and inviting. More
by KELBRA1521
Employees Worked With
Greg Roth
July 31, 2020
I did not have a good experience with the service.I was I did not have a good experience with the service. I was promised delivery the next day but had wait for over the weekend and had to enquire by mys I did not have a good experience with the service. I was promised delivery the next day but had wait for over the weekend and had to enquire by myself to know the status. Also a cabin noise problem I had requested to be checked was not resolved with them changing my front tyres For this at a hefty price More
by Purohit.sumant
Employees Worked With
Chris
