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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,865 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,865 reviews

July 14, 2020

Excellent service during selection and sales process as well as very professional introduction into new car. Looking forward to a similar performance Of the maintenance service. More

by MATHIAS.KIRCHMER
Recommend Dealer
Yes
Employees Worked With
Mohsen Mohimani
Jul 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you, Mathias, for choosing Mercedes-Benz of West Chester, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 11, 2020

Salesperson was awesome!She was knowledgeable and Salesperson was awesome! She was knowledgeable and personable and worked with me for the most part Kevin was not so pleasing to work with. Thank y More

by MDISANDRO2
Recommend Dealer
Yes
Employees Worked With
Kevin, Lynne Knox
Jul 12, 2020 -

Mercedes-Benz of West Chester responded

.Hi, Thank you for taking the time to review us here at Mercedes-Benz of West Chester. It's great to hear about your excellent experience with Lynne. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If you would like to discuss your visit further, at a time convenient for you, please reach out to management directly.

July 11, 2020

This is my fourth purchase with Greg Roth’s assistance, and as quick and smooth a transaction as ever. We love the vehicles and customer service. More

by RAYW1
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Jul 12, 2020 -

Mercedes-Benz of West Chester responded

Thanks for sharing your thoughts about your experience with Greg here at Mercedes-Benz of West Chester. We appreciate your business and hope to see you again soon!

July 10, 2020

Leasing made easy! This is my first lease with Mercedes and I couldn't be more pleased with the experience at Mercedes Benz of West Chester. They located the vehicle I More

by caweber1069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jul 12, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for your excellent review! We are so glad that Lynne had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

July 09, 2020

Very good customer service from the time I walked into the door and the time I left. I had a check engine light on they found the problem, they fixed it and I was on my way . That’s the way I like it gr More

by HOUSTONASINTEXAS
Recommend Dealer
Yes
Employees Worked With
None
Jul 10, 2020 -

Mercedes-Benz of West Chester responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 08, 2020

Very good dealer, professional. The car is in excellent condition. Good tour of the features in the car, very well explained. Willing to refer my friends and family for this dealership. More

by SUNILSHAH327
Recommend Dealer
Yes
Employees Worked With
Lynne Knox, Stephen Bjorklund, Michael Strickland
Jul 08, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester.

July 08, 2020

MB of West Chester makes leasing easy. This will be the 4th time working with Greg Roth. He’s always attentive and never pushy. Given the circumstances of the pandemic, MB is willing to accommodate and the More

by VENAVISO
Recommend Dealer
Yes
Employees Worked With
Marissa Lamparelli, Greg Roth, Stephen Bjorklund
Jul 08, 2020 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of West Chester are glad to have you as a customer.

July 07, 2020

The review is principally due to service. The service department has been excellent for the last 17 years. My relationship with service is the reason I purchased my second vehicle . ( My sales rep was al More

by WITTMEYERD
Recommend Dealer
Yes
Employees Worked With
Craig Muelbach, Michael Strickland
Jul 07, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for taking the time to share your feedback with us and congrats on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. Thank you for choosing Mercedes-Benz of West Chester.

July 04, 2020

Excellent Service This was just a quick trip to the dealership to pick up my new tags and have them put on the car. My salesman Matt was super attentive and helpful a More

by Cousart711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel, Stephen Bjorklund
Jul 06, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 04, 2020

I was very pleased with all the attention given me during the few days it took to actually locate the car I was interested in getting and completing the transaction. More

by JOHNLILLEY
Recommend Dealer
Yes
Employees Worked With
Mohsen Mohimani
Jul 06, 2020 -

Mercedes-Benz of West Chester responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come!

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