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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,871 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,871 reviews

July 09, 2020

Very good customer service from the time I walked into the door and the time I left. I had a check engine light on they found the problem, they fixed it and I was on my way . That’s the way I like it gr More

by HOUSTONASINTEXAS
Recommend Dealer
Yes
Employees Worked With
None
Jul 10, 2020 -

Mercedes-Benz of West Chester responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 08, 2020

Very good dealer, professional. The car is in excellent condition. Good tour of the features in the car, very well explained. Willing to refer my friends and family for this dealership. More

by SUNILSHAH327
Recommend Dealer
Yes
Employees Worked With
Lynne Knox, Stephen Bjorklund, Michael Strickland
Jul 08, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester.

July 08, 2020

MB of West Chester makes leasing easy. This will be the 4th time working with Greg Roth. He’s always attentive and never pushy. Given the circumstances of the pandemic, MB is willing to accommodate and the More

by VENAVISO
Recommend Dealer
Yes
Employees Worked With
Marissa Lamparelli, Greg Roth, Stephen Bjorklund
Jul 08, 2020 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of West Chester are glad to have you as a customer.

July 07, 2020

The review is principally due to service. The service department has been excellent for the last 17 years. My relationship with service is the reason I purchased my second vehicle . ( My sales rep was al More

by WITTMEYERD
Recommend Dealer
Yes
Employees Worked With
Craig Muelbach, Michael Strickland
Jul 07, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for taking the time to share your feedback with us and congrats on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. Thank you for choosing Mercedes-Benz of West Chester.

July 04, 2020

Excellent Service This was just a quick trip to the dealership to pick up my new tags and have them put on the car. My salesman Matt was super attentive and helpful a More

by Cousart711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel, Stephen Bjorklund
Jul 06, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 04, 2020

I was very pleased with all the attention given me during the few days it took to actually locate the car I was interested in getting and completing the transaction. More

by JOHNLILLEY
Recommend Dealer
Yes
Employees Worked With
Mohsen Mohimani
Jul 06, 2020 -

Mercedes-Benz of West Chester responded

Thank you, John! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come!

July 04, 2020

I am very happy with the people who served my car. I was OK with the work and service they did on my car. Thank you. More

by SHERIN2
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
Jul 06, 2020 -

Mercedes-Benz of West Chester responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2020

Always satisfaction !!!!!!!!!!!!!! Gregory Roth and Craig Muehlbach are the epitome of excellence in sales and service !!!!!!!!!!! Such a pleasure to come to your business. SERVE THAT More

by AFISHER258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Muehlbach - EXCELLENT !!!!!!!!!!!!!!!!!, Greg Roth
Jul 06, 2020 -

Mercedes-Benz of West Chester responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come!

July 03, 2020

Bought G Wagen from Gregg Roth, my wife loves the G Bought G 550 from Gregg Roth, my wife loves the G550 Gregg is a great person to deal with and truly genuine in what he says and does, I hired him as More

by Pontiacchief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Jennifer Silva, Stephen Bjorklund
Jul 06, 2020 -

Mercedes-Benz of West Chester responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 03, 2020

Matt , sales Manager made me extremely happy with My New E350. Matt Reimel actually delivered my car and went Above and Beyond.AMAZING And Great More

by JAND608
Recommend Dealer
Yes
Employees Worked With
Matthew Reimel, Matthew Melsheimer
Jul 06, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Matt and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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