Mercedes-Benz of West Chester

FABULOUS! The dealership was very flexible during this difficult time.. The salesperson, Lynn Knox was very knowledge and extremely helpful. I drive out of my The dealership was very flexible during this difficult time.. The salesperson, Lynn Knox was very knowledge and extremely helpful. I drive out of my way in order to deal with Mercedes Benz of West Chester. More

This is the best and only dealership that I go to. Very clean location. I service rep is Matt Davis & he is very professional and friendly. He always takes care of me. Lynn Knox is the best woman to help clean location. I service rep is Matt Davis & he is very professional and friendly. He always takes care of me. Lynn Knox is the best woman to help me find the car that suits my needs 100% the best at what's she does. More

For my first Mercedes-Benz I had a very good experience. I had a gentleman show me the vehicle before my test drive. I am not sure if the other sales people were busy, but Brandon did a great job. When m I had a gentleman show me the vehicle before my test drive. I am not sure if the other sales people were busy, but Brandon did a great job. When my test drive was over I wanted Brandon to be my sales person. You can tell he knew what he was doing which made the experience much better. Thank you again.. More

Great job as always. Worked around the COVID and still provided great service. Sales team was great, and the process of purchasing and receipt of the vehicle was quite efficient provided great service. Sales team was great, and the process of purchasing and receipt of the vehicle was quite efficient More

My husband has a Hyandai, he has the car inspection done free of charge, only pays for emission test ($60) at the dealership where he bought the car. My car was bought at your dealership, what's the deal th free of charge, only pays for emission test ($60) at the dealership where he bought the car. My car was bought at your dealership, what's the deal there. We paid over $100 at your dealership. More

Always well taken care of, Craig is very informative, always answers any questions I have with knowledge and friendliness and he’s just awesome! Always always actually! always answers any questions I have with knowledge and friendliness and he’s just awesome! Always always actually! More

Professional sales, service, support and courtesy. We been clients of the dealership since 2009..Jen Silva has been our sales advisor since 2009 and will go out of her way to find what we want and ensure been clients of the dealership since 2009..Jen Silva has been our sales advisor since 2009 and will go out of her way to find what we want and ensure our satisfaction. More

I don’t have anything in particular to say about the dealership, and I don’t remember last name of service guy. I do remember his telephone voice was not a caring one. Coverage for scratch/dent repair dealership, and I don’t remember last name of service guy. I do remember his telephone voice was not a caring one. Coverage for scratch/dent repair expired two weeks prior to service. No way was he going to consider providing coverage for a very minor repair. Wanted me to purchase new battery but couldn’t tell me battery life remaining. Had an “I don’t care attitude”. More

Brought my car in for inspection, emissions and brake service. Staff was extremely helpful and courteous. Service was completed quickly and car was washed and cleaner than when I brought it in. service. Staff was extremely helpful and courteous. Service was completed quickly and car was washed and cleaner than when I brought it in. More

Service and friendliness has improved. I have been very happy with my last several visits. Previous issues with the car were not fixed which led to having to bring car back for the same reasos. happy with my last several visits. Previous issues with the car were not fixed which led to having to bring car back for the same reasos. More