
Mercedes-Benz of West Chester
West Chester, PA
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Fantastic service department !They are respectful of my Fantastic service department ! They are respectful of my time and always keep me well informed. They keep my car on all scheduled service updates. Th Fantastic service department ! They are respectful of my time and always keep me well informed. They keep my car on all scheduled service updates. Thanks More
Jennifer Silva is the BEST. She was very patient with me while I was building my GLE 450. She is very knowledgeable and answered all of my questions, and I had a lot!!! Hopefully I’ll have my SUV for a long while I was building my GLE 450. She is very knowledgeable and answered all of my questions, and I had a lot!!! Hopefully I’ll have my SUV for a long time but when it comes time to get another one, I will definitively work with Jen again. More
Excellent sales staff-low pressure and went out of their way to find me the car I wanted. Very knowledgeable and responsive. Service team helpful and proactive. way to find me the car I wanted. Very knowledgeable and responsive. Service team helpful and proactive. More
I was treated very well at Mercedes Benz of West Chester. From initial phone call, to test drive, through negotiations and delivery of my new Mercedes, all interactions were friendly and professional. From initial phone call, to test drive, through negotiations and delivery of my new Mercedes, all interactions were friendly and professional. More
The overall process was very easy and efficient including scheduling, drop-off, loaner vehicle, and pick-up. the work was completed as discussed and as scheduled. The additional precautions taken in the se scheduling, drop-off, loaner vehicle, and pick-up. the work was completed as discussed and as scheduled. The additional precautions taken in the service area were reasonable and thoughtful. More
Matt has always been attentive and very easy to work with. He responds promptly and is always polite. MB WC always goes above and beyond with our MB service needs. with. He responds promptly and is always polite. MB WC always goes above and beyond with our MB service needs. More
Overall great experience. Matt in service always answers all my questions and keeps me in the loop with the status of my car. Will continue to be my go to spot. all my questions and keeps me in the loop with the status of my car. Will continue to be my go to spot. More
I’ve gotten my cars serviced at several Benz dealerships over the years. West Chester is the ONLY dealership where they actually care about your car and take pride in what they do. Never an issue. They are over the years. West Chester is the ONLY dealership where they actually care about your car and take pride in what they do. Never an issue. They are easy to communicate with as well I generally work with Mathew. Thanks team. More
West Chester Mercedes-Benz has always helped me with my vehicle during inspections and maintenance over the years and they are the best! Matt Davis especially! vehicle during inspections and maintenance over the years and they are the best! Matt Davis especially! More