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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,871 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,871 reviews

June 25, 2020

Fantastic service department !They are respectful of my Fantastic service department ! They are respectful of my time and always keep me well informed. They keep my car on all scheduled service updates. Th More

by BOBB147
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade, Michael Strickland
Jun 26, 2020 -

Mercedes-Benz of West Chester responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2020

Jennifer Silva is the BEST. She was very patient with me while I was building my GLE 450. She is very knowledgeable and answered all of my questions, and I had a lot!!! Hopefully I’ll have my SUV for a long More

by KARENHUNT612
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
Jun 26, 2020 -

Mercedes-Benz of West Chester responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 25, 2020

Excellent sales staff-low pressure and went out of their way to find me the car I wanted. Very knowledgeable and responsive. Service team helpful and proactive. More

by LAURA.PITT
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Rodriguez
Jun 26, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of West Chester!

June 25, 2020

I was treated very well at Mercedes Benz of West Chester. From initial phone call, to test drive, through negotiations and delivery of my new Mercedes, all interactions were friendly and professional. More

by Gregg Landis
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Stephen Bjorklund
Jun 26, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 25, 2020

This is the one and only place for me to buy a car. They make buying a car a real exciting to do every time More

by VIC_VEGAS3
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Jun 26, 2020 -

Mercedes-Benz of West Chester responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Chester.

June 24, 2020

The overall process was very easy and efficient including scheduling, drop-off, loaner vehicle, and pick-up. the work was completed as discussed and as scheduled. The additional precautions taken in the se More

by mbreview
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Muehlbach
Jun 25, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester.

June 23, 2020

Matt has always been attentive and very easy to work with. He responds promptly and is always polite. MB WC always goes above and beyond with our MB service needs. More

by adam.bagelman
Recommend Dealer
Yes
Employees Worked With
Matthew Davis
Jun 23, 2020 -

Mercedes-Benz of West Chester responded

Hello Adam, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of West Chester!

June 23, 2020

Overall great experience. Matt in service always answers all my questions and keeps me in the loop with the status of my car. Will continue to be my go to spot. More

by P.wilson
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Jun 23, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 23, 2020

I’ve gotten my cars serviced at several Benz dealerships over the years. West Chester is the ONLY dealership where they actually care about your car and take pride in what they do. Never an issue. They are More

by Chris
Recommend Dealer
Yes
Employees Worked With
Mathew Davis
Jun 23, 2020 -

Mercedes-Benz of West Chester responded

Chris, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 23, 2020

West Chester Mercedes-Benz has always helped me with my vehicle during inspections and maintenance over the years and they are the best! Matt Davis especially! More

by egdavis2.5
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Jun 23, 2020 -

Mercedes-Benz of West Chester responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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