Mercedes-Benz of West Chester

Matt has always been attentive and very easy to work with. He responds promptly and is always polite. MB WC always goes above and beyond with our MB service needs. with. He responds promptly and is always polite. MB WC always goes above and beyond with our MB service needs. More

Overall great experience. Matt in service always answers all my questions and keeps me in the loop with the status of my car. Will continue to be my go to spot. all my questions and keeps me in the loop with the status of my car. Will continue to be my go to spot. More

I’ve gotten my cars serviced at several Benz dealerships over the years. West Chester is the ONLY dealership where they actually care about your car and take pride in what they do. Never an issue. They are over the years. West Chester is the ONLY dealership where they actually care about your car and take pride in what they do. Never an issue. They are easy to communicate with as well I generally work with Mathew. Thanks team. More

West Chester Mercedes-Benz has always helped me with my vehicle during inspections and maintenance over the years and they are the best! Matt Davis especially! vehicle during inspections and maintenance over the years and they are the best! Matt Davis especially! More

Matt Davis delivers great service. He is reliable,And I Matt Davis delivers great service. He is reliable, And I can trust his advice. He is the reason I go to Benz in West for dependable service. Matt Davis delivers great service. He is reliable, And I can trust his advice. He is the reason I go to Benz in West for dependable service. More

Terrible service. Zero technical knowledge. Lazy. Charges of N2, batteries ...nebulous at best. Paul Forsyth saw it happening real time and did nothing. The service tech who handled my car was abrasive, aggr of N2, batteries ...nebulous at best. Paul Forsyth saw it happening real time and did nothing. The service tech who handled my car was abrasive, aggressive and unprofessional. More

Thank You very kindly Ed for undoing what initially was a nightmare. Your willingness to fix my problem goes beyond exceptional customer service it’s more like genuinely caring. I can’t express my gratitude nightmare. Your willingness to fix my problem goes beyond exceptional customer service it’s more like genuinely caring. I can’t express my gratitude enough. It’s service and people like you who bring people back to your dealership for many years to come. Sincerely a very satisfied customer. MG More

Perfect Service - As Always These guys are great - nice, knowledgeable, and neat :) I can always count on them for good service and a pleasant and professional attitude. Customer These guys are great - nice, knowledgeable, and neat :) I can always count on them for good service and a pleasant and professional attitude. Customer satisfaction is clearly important at Mercedes Benz of West Chester. More

The entire team, Matt Melsheimer, Alfonso Colon, Katie an finance and Michael Lutzo who was a delight when he delivered my car., made for a wonderful experience. Thank you! finance and Michael Lutzo who was a delight when he delivered my car., made for a wonderful experience. Thank you! More

This was a recall, contrary to my previous experiences, all went well; staff approach and ease of getting a loaner car were professional and pleasant. all went well; staff approach and ease of getting a loaner car were professional and pleasant. More