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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,865 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,865 reviews

June 18, 2020

Best Mercedes dealership in the state. I live 2 hours away and won’t have my GLK services anywhere else. The service is top notch. More

by ANITABENDOWSKI
Recommend Dealer
Yes
Employees Worked With
Paul Graziano, Matt Davis (5 stars each)
Jun 19, 2020 -

Mercedes-Benz of West Chester responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of West Chester. We appreciate your business and hope to see you again soon!

June 18, 2020

The service was above my expectations I would definitely The service was above my expectations I would definitely refer family and friends for any auto bodywork service to the vehicle can’t thank you enough More

by TOMIKOG
Recommend Dealer
Yes
Employees Worked With
Mike from Auto body Five Stars
Jun 19, 2020 -

Mercedes-Benz of West Chester responded

Thank you for choosing Mercedes-Benz of West Chester, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 17, 2020

Urgent help needed We found a dead battery when dewinterizing our RV in preparation for a camping trip with our 2 young grandsons. Matt fit us in right away so we didn’t More

by Lgraaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis
Jun 17, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Chester!

June 17, 2020

The service was excellent. Jenn and Steve each worked their hardest to make the deal work for both parties and were professional throughout the whole process. The experience was positive from start to fi More

by BolandM
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva, Stephen Bjorklund
Jun 18, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 16, 2020

Very nice inventory. Staff well informed. Helpful. Followed COVID guidelines exactly. Overall experience was excellent. This is our second car purchased from this dealership. Both times we had very More

by MDPORT
Recommend Dealer
Yes
Employees Worked With
Stephen Bjorklund
Jun 16, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that you had a positive experience, and we hope you enjoy your new car!

June 16, 2020

My husband who passed away May 2nd always bought the cars and felt we never had problems with Mercedes . Dick liked the plainness which made it stand out they are good looking cars. I was always happy when h More

by D.IRRGANG
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jun 16, 2020 -

Mercedes-Benz of West Chester responded

Thank you for your wonderful review, Dottie! We look forward to sharing your compliments with the team, and please don't hesitate to let us know if we can be of further assistance.

June 16, 2020

Wonderful experience; Chris was very helpful. Service is general is very good and courteous. I have been happy with the courtesy. Chris is wonderful to work with. He is honest and upfront what More

by SJM092010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
Jun 17, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for your business and this review. We're happy to hear Chris and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 14, 2020

Every time I come and pull in to the service garage, I am blown away by the people and service and the courtesy in which I am shown. More

by BILL.MACLAUGHLIN4
Recommend Dealer
Yes
Employees Worked With
Chris Daniels-exceptional employee
Jun 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much, Bill, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of West Chester. Please don't hesitate to reach out if you need anything else.

June 13, 2020

Service on my ML350 Excellent service from my service rep, Chris Daniels. We have always been treated extremely well and appreciate the employees from the service depart More

by KACHRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strickland
Jun 13, 2020 -

Mercedes-Benz of West Chester responded

Thank you, Sue, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come!

June 13, 2020

Mercedes Benz west Chester is a first class operation. Always satisfied. Mike Hardin has been a first class employee and always makes sure my family is taken care of. We have 3 Mercedes vehicles and would More

by SMCELROY0
Recommend Dealer
Yes
Employees Worked With
Mike Hardin is the best ! First class always.
Jun 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester.

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