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Mercedes-Benz of West Chester

West Chester, PA

4.7
1,870 Reviews
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1260 Wilmington Pike

West Chester, PA

19382

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Showing 1,870 reviews

June 16, 2020

My husband who passed away May 2nd always bought the cars and felt we never had problems with Mercedes . Dick liked the plainness which made it stand out they are good looking cars. I was always happy when h More

by D.IRRGANG
Recommend Dealer
Yes
Employees Worked With
Lynne Knox
Jun 16, 2020 -

Mercedes-Benz of West Chester responded

Thank you for your wonderful review, Dottie! We look forward to sharing your compliments with the team, and please don't hesitate to let us know if we can be of further assistance.

June 16, 2020

Wonderful experience; Chris was very helpful. Service is general is very good and courteous. I have been happy with the courtesy. Chris is wonderful to work with. He is honest and upfront what More

by SJM092010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Daniels
Jun 17, 2020 -

Mercedes-Benz of West Chester responded

Hello, Thank you for your business and this review. We're happy to hear Chris and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 14, 2020

Every time I come and pull in to the service garage, I am blown away by the people and service and the courtesy in which I am shown. More

by BILL.MACLAUGHLIN4
Recommend Dealer
Yes
Employees Worked With
Chris Daniels-exceptional employee
Jun 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you so much, Bill, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of West Chester. Please don't hesitate to reach out if you need anything else.

June 13, 2020

Service on my ML350 Excellent service from my service rep, Chris Daniels. We have always been treated extremely well and appreciate the employees from the service depart More

by KACHRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Strickland
Jun 13, 2020 -

Mercedes-Benz of West Chester responded

Thank you, Sue, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Chester, we look forward to having you as one of our valued customers for many more years to come!

June 13, 2020

Mercedes Benz west Chester is a first class operation. Always satisfied. Mike Hardin has been a first class employee and always makes sure my family is taken care of. We have 3 Mercedes vehicles and would More

by SMCELROY0
Recommend Dealer
Yes
Employees Worked With
Mike Hardin is the best ! First class always.
Jun 15, 2020 -

Mercedes-Benz of West Chester responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Chester.

June 10, 2020

All good. Great salesman! All questions answered. Nice dealership. Comfortable waiting room. Service always good. Quality product as always. Could always do better with pricing. More

by jeplasha
Recommend Dealer
Yes
Employees Worked With
Dan Hayes
Jun 10, 2020 -

Mercedes-Benz of West Chester responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of West Chester!

June 10, 2020

We had an excellent experience at this dealership and trust their expertise. They went above and beyond to help us and handled the job very quickly. More

by JESSMANDEVILLE
Recommend Dealer
Yes
Employees Worked With
Matthew Macciocca, Angelo Perone, Greg Roth, Valante Pappas, Dan Hayes, Lynne Knox, Faz Mehmood, Robert Ashman, Matthew Reimel, Jennifer Silva
Jun 11, 2020 -

Mercedes-Benz of West Chester responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2020

very professional support we feel very confident and comfortable whenever we visit your service center. The service center personnel are always pleasant and attentive. The wait More

by BNCMURPHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul graziano,
Jun 08, 2020 -

Mercedes-Benz of West Chester responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 06, 2020

Very good customer support... Excellent service... Got my 2020 CLA 250 Sun Yellow... Loved it... Thank you very much Millan and Matt for closing the deal... More

by Deepan Sahaya Jerin
Recommend Dealer
Yes
Employees Worked With
Millan, Matthew Reimel, Stephen Bjorklund
Jun 08, 2020 -

Mercedes-Benz of West Chester responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you enjoy your new CLA 250!

June 05, 2020

Great job! I enjoyed the experience and I’m enjoying the duel turbo on the buy turbo a analysis on computer that is available on my iPhone thank you. I enjoy testing her vehicle to see how fast it will go u More

by PPARKINSONUSA
Recommend Dealer
Yes
Employees Worked With
Jack, Matthew Reimel, Matthew Melsheimer
Jun 05, 2020 -

Mercedes-Benz of West Chester responded

Thanks for your feedback on your recent visit to Mercedes-Benz of West Chester. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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