Mercedes-Benz of West Chester

Very knowledgeable,great services and very-accommodating on scheduling review of options , delivery of car and a loaner car .Also,fair treatment on trade -in car value. on scheduling review of options , delivery of car and a loaner car .Also,fair treatment on trade -in car value. More

Always professional, friendly and on point! Doesn't matter what the issue may be. Always solved efficiently and with customer in mind first! Thank you matter what the issue may be. Always solved efficiently and with customer in mind first! Thank you More

Excellent customer services from Steve and Lynne. TheY made the transaction easy and enjoyable especially during this challenging time. Steve has gone an extra miles to find the car and to secure a great made the transaction easy and enjoyable especially during this challenging time. Steve has gone an extra miles to find the car and to secure a great deal for us. More

Everyone there is always so very nice..I'm always pleased with my service..also love the car wash!! I'll be trading car in next year..love my car with my service..also love the car wash!! I'll be trading car in next year..love my car More

Jennifer went above and beyond to find me the car I wanted. It took a few days but she found the White GLC. She was pleasant and easy to work with. Explanation of the new features were clear and easy t wanted. It took a few days but she found the White GLC. She was pleasant and easy to work with. Explanation of the new features were clear and easy to follow. More

Not a good experience, I was not offered Gap insurance on a pre owned vehicle then later told that I waived the insurance. Ed the General Mgr. Is very nice and welcoming, Kevin Lee & the finance department p a pre owned vehicle then later told that I waived the insurance. Ed the General Mgr. Is very nice and welcoming, Kevin Lee & the finance department person very dishonest, I’m still waiting three weeks later for a document that I allegedly signed waving my rights. Buyer Beware maybe consider another Dealership. More

Long time customer. Terrible experience with Sales Managers S Bjorklund and M Mellscheimer Non responsive and not interested in doing a 2 car deal. Dealt initially with Steve who stopped communicating Managers S Bjorklund and M Mellscheimer Non responsive and not interested in doing a 2 car deal. Dealt initially with Steve who stopped communicating. Then Matt picked up and continued the poor communication process. More

Service and sales staff Enjoyed working with the servie staff, includint the Service Manager, Mike Strickland. Also, I ahve worked with my sales consultant, Lynne Knox, for o Enjoyed working with the servie staff, includint the Service Manager, Mike Strickland. Also, I ahve worked with my sales consultant, Lynne Knox, for over 25 years. More

Went above and beyond to fix my car while making sure I had a good experience. My car was clean and the treatment was a five star had a good experience. My car was clean and the treatment was a five star More

I received excellent service and workmanship!! I have a VW Beetle that had right side and rear damage. All parts were replaced by VW parts. Matt Gunn was the service manager, he was extremely helpful and p VW Beetle that had right side and rear damage. All parts were replaced by VW parts. Matt Gunn was the service manager, he was extremely helpful and professional! More