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Mercedes-Benz of West Chester - Service Center

West Chester, PA

3.8
902 Reviews

902 Reviews of Mercedes-Benz of West Chester - Service Center

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December 18, 2021

MB West Chester has always done a great job servicing my car. I would only go elsewhere in an emergency situation or if I were outside their service area. Thanks Matt and the MBWC Team! More

by Eric L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service department, Matthew Melsheimer
Dec 20, 2021 -

Mercedes-Benz of West Chester responded

This is what we like to hear, Eric! Thank you for trusting our team at Mercedes-Benz of West Chester! Matt and our team look forward to seeing you next time!

Dec 20, 2021 -

Eric L. responded

Merry Christmas and Happy New Year!!

December 16, 2021

Always takes a bit longer than expected but very good. Wait area good but better when they had coffee! Maybe stagger technician lunchtime. More

by DRUSSELL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth, Michael Strickland
Dec 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the review and feedback. We appreciate you trusting the Mercedes-Benz of West Chester team with your service needs and look forward to your next visit!

December 15, 2021

They constantly push expensive unnecessary service. I got all the way home after a recent service appointment only to realize my rear windshield wiper blade was missing and no one bothered to notify me or ac More

by MACPFB03
Recommend Dealer
No
Employees Worked With
None
December 14, 2021

I was very happy with this dealership and would recommend them to anyone. They are always very helpful to me. More

by MSCIOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

We're honored to have your five-star review! It means so much to hear that we've made this a great experience! Thank you! - Mercedes-Benz of West Chester

December 14, 2021

I have owned 5 Mercedes- over the past seven years I trust Westchester Mercedes-Benz to service every one of them they have a good service the job was done right the first time and it is reasonable pric More

by AZTEC7VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehibach *****
Dec 17, 2021 -

Mercedes-Benz of West Chester responded

Thank you for trusting the Mercedes-Benz of West Chester team with your vehicles' service needs! We're truly honored to receive your support and appreciate you taking the time to share this wonderful feedback with us. Thanks again and we'll see you at your next visit!

December 13, 2021

Friendly in most visits. Some time the wait time is a little long. Repairs are expensive! More

by ALSTRUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Silva
December 13, 2021

I like their customer service and am pleased with their mechanics’ workmanship whenever I have had repairs to do. More

by MARYD61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Melsheimer
Dec 14, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Mercedes-Benz of West Chester

December 10, 2021

Great experience. Quality service from beginning to end. Greg was very professional in working with us. More

by MCGONJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Roth
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you so much for your kind review - Greg will be happy to hear it! Your business is greatly appreciated by all of us here at Mercedes-Benz of West Chester and we hope we have the opportunity to work with you again in the future!

December 10, 2021

Friendly, helpful, keep up up to date in the work, get you in and out quickly More

by KAREN.NOVIELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the wonderful feedback, Karen! We appreciate you coming to visit us here at Mercedes-Benz of West Chester and hope to see you again next time!

December 10, 2021

Service is always top notch from the quality of the mechanics work performance to the service writers advising on needed schedule maintenance and keeping me updated on the progress. More

by SWIZZLE111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Muehibach and Andy Jeffries
Dec 13, 2021 -

Mercedes-Benz of West Chester responded

Thank you for the fantastic feedback! We appreciate you trusting the Mercedes-Benz of West Chester team with your service needs and look forward to seeing you at your next visit!