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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,467 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,467 reviews

January 12, 2026

i was over charged for labor $1,945 replacing the part that triggers to crank (start) the engine. More

by ELARDI50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter
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January 11, 2026

Por ser mi primera ves en agarrar un Mercedes Benz, Yo voy más que agradecido por la oportunidad y mucho más agradecido por Tracy Treviño quien me ayudó a convertir mi sueño realidad en tener mi primer Me More

by linosevilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Treviño
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January 11, 2026

Edmund was a pros of pro - thank you for getting something that fits me and my daily lifestyle - and making the process seamless. More

by jack95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edmund
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Jan 11, 2026 -

Mercedes-Benz of West Covina responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Covina. We look forward to having you as one of our valued customers for many more years to come!

January 11, 2026

It's been excellent ever since Roy Woo came on board. He's exceptionally knowledgeable, extremely easy to communicate with and goes out of his way to make his customers happy. More

by CEO3
Recommend Dealer
Yes
Employees Worked With
Roy Woo
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Jan 11, 2026 -

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

January 11, 2026

Demitra is very professional and caring. She assigned my car to the right technician and the job was done quickly and efficiently. She even found out my car was due for a manufacturer's reca More

by atlas4ever51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
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Jan 12, 2026 -

Mercedes-Benz of West Covina responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of West Covina. We look forward to having you as one of our valued customers for many more years to come!

January 11, 2026

Service writer Mr. Chad is a excellent person and understanding, knowledge and care person. I am happy MBZ of west covina service. More

by depaz.auto
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 11, 2026 -

Mercedes-Benz of West Covina responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of West Covina.

January 11, 2026

Nice people nice car, cool place, busy but quiet, efficient service, very comfortable and satisfied More

by bindruyalee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary
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Jan 11, 2026 -

Mercedes-Benz of West Covina responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of West Covina!

January 10, 2026

It’s a neat and clean place. Nice facility and professional consultant. Thanks and appreciate it. More

by JAMESTZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Jan 10, 2026 -

Mercedes-Benz of West Covina responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of West Covina to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2026

The men if I got there right away, somebody came to me and asked if I need help and I told him yes and we start taking care of me and everything was fast and easy. Very good customer service. More

by danielmaman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 10, 2026

My experience with the dealership was very good. I'm satisfied with the quality of work and was completed in a timely manner. More

by MMJ1224
Recommend Dealer
Yes
Employees Worked With
Roy Wu
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Jan 11, 2026 -

Mercedes-Benz of West Covina responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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