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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.4
1,893 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,893 reviews

June 15, 2026

The only reason why Mercedes-Benz of West Covina get 2 stars instead of one is because of my experience with Grace in finance and Gustavo in technical support. They were both professional, efficient and More

by isaackhakim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Roberto Quiroz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Helou, and Andrew Samaan
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June 14, 2026

Excellent customer service , the stuff was friendly and helpful and the whole experience was easy and quick More

by lilosawlilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2026

Great service and responsiveness. Would highly recommend. There size allows them to get anything. Service superb More

by ALTMANGREGORY
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shadi Darwich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Eshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear you recommend our service. We’re pleased our responsiveness and size allowed us to deliver superb results. Enjoy every mile in your new Mercedes-Benz G-Class.

June 14, 2026

I had a great experience working with Jose Vargas at the dealership. Jose was professional, friendly, and knowledgeable throughout the entire process. He answered all of my questions, kept me informed every More

by GWORKS
Recommend Dealer
Yes
Employees Worked With
Jose Vargas
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Jun 14, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to know our team provided a smooth and informative service experience for your Mercedes-Benz E-Class. We’re pleased all your questions were addressed and that the process felt stress-free. Thank you for recommending our service to others.

June 14, 2026

Great , always have had our cars serviced there I have purchased multiple vehicles & and plan on returning in the future More

by MICHAELPMCGRAW
Recommend Dealer
Yes
Employees Worked With
Peter yee
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Jun 14, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to know you’ve trusted Mercedes-Benz for your M-Class service and multiple vehicle purchases. We appreciate your loyalty and look forward to welcoming you again in the future.

June 13, 2026

Every time I bring my car here, the service is fast, convenient, and easy. They’re always great to talk to. More

by neza2228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad
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Jun 14, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to know our team has made each service visit for your Mercedes-Benz GLC 300 fast and convenient. We’re glad you find our staff approachable, and we look forward to welcoming you back.

June 13, 2026

My recent experience was great thanks to George Kakish. As always he is super helpful. More

by KIMBENHAN
Recommend Dealer
Yes
Employees Worked With
George Kakish
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Jun 13, 2026 -

Mercedes-Benz of West Covina responded

It’s great to hear about your positive experience. Our service department is pleased to have helped with your Mercedes-Benz E-Class. We look forward to assisting you again soon.

June 12, 2026

The dealership was clean, professional and friendly. Shout out to my salesman Aaron Washington he was fantastic! More

by davidgabyq
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Washington
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Jun 12, 2026 -

Mercedes-Benz of West Covina responded

Our team is delighted to hear you found our environment welcoming and professional. Thank you for highlighting the outstanding support you received during your visit. We hope you enjoy every moment behind the wheel of your new Mercedes-Benz C-Class.

June 11, 2026

Excellent customer service, very professional advice, with a very comfortable atmosphere. Thanks Jose for your support. More

by Anaywfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 11, 2026 -

Mercedes-Benz of West Covina responded

Hello, we’re delighted you found our team professional and the atmosphere welcoming during your Mercedes-Benz service. We appreciate you choosing us and look forward to assisting you again.

June 10, 2026

Ms. Demitra Lopez was very in formative the service department was very clean and staff was friendly More

by ALICEPB1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demitra Lopez
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Jun 10, 2026 -

Mercedes-Benz of West Covina responded

It’s wonderful to hear our service team provided clear information and made you feel welcome in our spotless department. We’re glad the friendly atmosphere met your expectations during your Mercedes-Benz GLC 300 service. We look forward to helping you again.

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