Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of West Covina
West Covina, CA
1,839 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 25, 2026
Very friendly and accommodating.
Michael was quick to respond to my email inquiry with a call follow up.
We set an appointment and two cars were waiting for my inspection.
After a
More
by scraig640
Verified Customer
Verified Customer
Employees Worked With
Michael internet sales
May 25, 2026
My experience with Riad is always pleasant.
He is very caring and attentive. He's so warm and thorough. He's also a great listener.
More
by MARIAN.FAVORS
Verified Customer
Verified Customer
Employees Worked With
Riad.
May 24, 2026
The sales process was okay initially, but my experience
after driving the car off the lot has been disappointing. I’ve reached out one time and I guess also the last time with questions and concerns, no re
More
by shaoyinliu09
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (738 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- Rental Car Service Onsite
- Television
