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Mercedes-Benz of West Covina
West Covina, CA
2,101 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 04, 2026
He is very kind and professional and speaking Chinese.
He considers both vehicle safety and appropriate cost for his clients.
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by WANGCL01
Verified Customer
Verified Customer
Employees Worked With
James Hou
September 02, 2026
Alex was great, kept us informed, provided support when
asked, and come up with solutions that satisfy us.
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by Supratt
Verified Customer
Verified Customer
Employees Worked With
Alex
September 02, 2026
Excellent Friendly advisor at store but poor services.
my vehicle is sitting dealer for over a week for fixing engine light issue and B paid services. when I got back my vehicle, B service message is stil
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by XIULIN2067
Verified Customer
Verified Customer
Employees Worked With
John Chow
Dealership Inventory (629 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Instant Financing
- Rental Car Service Onsite
- Television
