Mercedes-Benz of West Covina

Jeremy has always been great to work with, and this time was no exception.  Jeremy is fast, keeps you abreast on what is going on and makes sure you are taken care of on a personable level.  I would highly was no exception.  Jeremy is fast, keeps you abreast on what is going on and makes sure you are taken care of on a personable level.  I would highly recommend anyone needing service on a Mercedes car to take it to Penske and ask for Jeremy.  YOU are the best Jeremy, thank you.... More

I have been using this dealer for my service needs for quite some time and I have had very positive experiences through out. My concerns are promptly addressed and my service advisor Jeremy Wang keeps me quite some time and I have had very positive experiences through out. My concerns are promptly addressed and my service advisor Jeremy Wang keeps me up to date whenever my car is being serviced. That kind of attention is very important to me. I will continue my relationship with this dealer for the foreseeable future. More

I have to highly recommend the service advisor Jeremy Wang. He is extremely professional and truly make you feel comfortable knowing your cars will be serviced completely without fault. Jeremy provided m Wang. He is extremely professional and truly make you feel comfortable knowing your cars will be serviced completely without fault. Jeremy provided me accurate information and I was very satisfied with the work performed. More

The service was completed in a very timely manner, the service advisor Jeremy Wang who helped me was there to go over everything with me. And he didn't try to talk me into any additional repairs that wer service advisor Jeremy Wang who helped me was there to go over everything with me. And he didn't try to talk me into any additional repairs that weren't necessary at the time of my visit. He also was very professional & a friendly person. More

Jeremy Wang is the Greatest. Everytime I come in or I need him for something Jeremy makes it happen. Jeremy always takes the time to address all my concerns with my vehicle. Based on the experiences we h need him for something Jeremy makes it happen. Jeremy always takes the time to address all my concerns with my vehicle. Based on the experiences we have had with other Mercedes dealerships Penske surpasses them all. I highly recommend Jeremy Wang and the entire service staff behind the scenes that make the dealership More

I start working with Jeremy Wang since 2008. Jeremy is my best advisor, he was always friendly and helpful. I am extremely satisfied with his outstanding service. I would recommed my friends to Jeremy fo my best advisor, he was always friendly and helpful. I am extremely satisfied with his outstanding service. I would recommed my friends to Jeremy for their service needs. Also, the dealer is composed of highly decicated professionals, very knowlegeable, highly trained and dedicated. More

I have benn buying cars for thirty years. Usually the negotiations are very contentious. Working with Fadi was very pleasant. I would recommend him highly for any used car transaction. The service de negotiations are very contentious. Working with Fadi was very pleasant. I would recommend him highly for any used car transaction. The service department is high quality. My wife will not go anywhere else More

the service here is one of the best around, brought my car into service and everybody was nice and friendly, Mr. wang took care of me and made it easy for me to get in and out with no hassle. would recomm car into service and everybody was nice and friendly, Mr. wang took care of me and made it easy for me to get in and out with no hassle. would recommend anybody to go to jeremy for your service needs More

Friendly and convenient services, there is no language obstacle in communication. Only thing needed to be improved is the loan car service, the loan car is too low end compared to Mercede Benz. Lexus's lo obstacle in communication. Only thing needed to be improved is the loan car service, the loan car is too low end compared to Mercede Benz. Lexus's loan car is the same manufacturer's cars for customers. More

I was looking to purchase a certified S550 and because of the superior service, insight and expertise of my sales reprentative Steve McDonald I ended up not only purchasing a beautiful Certified S550, I also the superior service, insight and expertise of my sales reprentative Steve McDonald I ended up not only purchasing a beautiful Certified S550, I also leased a new GL 450. Steve makes the car purchase process very pleasurable within an industry known for their hard sales tactics and bait and switch routines. Steve excelled at every aspect of the car buying/leasing process. Steve had superior knowledge of all of the models and in particular the ones I bought and leased. He really made my wife and I very comfortable during the test drive phase, as well as the financing process which we all know can be a difficult process. After the sale, he followed up with me to ensure that I was pleased with the vehicles and encouraged me to contact him should I have any questions or concerns. That is the mark of a true salesman who I would like to consider a "trusted advisor" and a representative who is interested in making me his customer for years to come which he has successfully done. When my lease is up, it will be very difficult for me to work with anyone else other than Steve. He is a credit to this dealership and Mercedes Benz. More