Mercedes-Benz of West Covina

Good service , good manner,make me feel comfortable when I leave my car in there for service. I leave my car in there for service. More

I just want to say how much I love these guys. I drove 2 hours from San Diego to purchase a used 2017 Toyota Tundra Pro for $42,000 -not the big sale for their day . They treated me like I was b I drove 2 hours from San Diego to purchase a used 2017 Toyota Tundra Pro for $42,000 -not the big sale for their day . They treated me like I was buying a G Wagon. They offered us refreshments, multiple times, and made the transaction seamless and quick so we could get back to San Diego a 2 hour drive . Manny in sales and Anna in finance were the best! Fast efficient and friendly all at once . When I retire, I will take my wife to this establishment to buy his/ hers Mercedes , I think I want one of the off-road wagons LOL THANK YOU JOE RICH More

Great services that include efficient, clear detail repairing reports, professional service rep. and comfortable waiting room with coffee and bakery repairing reports, professional service rep. and comfortable waiting room with coffee and bakery More

Roy Wu as always is always spot on when it comes to our car’s needed service. We like him a lot car’s needed service. We like him a lot More

I cannot say enough good things about Vahe Yumchadzhyan at Mercedes-Benz of West Covina. I brought in a Mercedes GLA 250 that I had recently purchased from a national retailer, and Vahe went above and beyo at Mercedes-Benz of West Covina. I brought in a Mercedes GLA 250 that I had recently purchased from a national retailer, and Vahe went above and beyond to ensure my family’s safety. Dealing with third-party warranty companies and 'SilverRock' can be a nightmare, but Vahe was relentless. He spent a significant amount of time documenting the safety failures, communicating with adjusters, and advocating for me to ensure the repairs were handled properly. He didn't just treat me like another service ticket; he understood my situation as a caregiver and parent and fought to make sure my car was actually road-ready and reliable. If you want a Service Advisor who is honest, technically expert, and willing to go to bat for his clients, ask for Vahe. He turned a very stressful situation into a manageable one. Thank you, Vahe and the team at West Covina, for your exceptional service! More

You have always been a good source of assistance and great service. My car was taken care of quickly and satisfactory. Keep up the good work. great service. My car was taken care of quickly and satisfactory. Keep up the good work. More

Accommodating Peter Yee. However, sales is giving me a hard time with regards to replacing my original spare keys error which I found out that it’s not for my car. However, sales is giving me a hard time with regards to replacing my original spare keys error which I found out that it’s not for my car. More

I would like to sincerely thank William for making things right and for his support in helping me successfully close my offer. I truly appreciate the effort he put into addressing and fixing older issues tha right and for his support in helping me successfully close my offer. I truly appreciate the effort he put into addressing and fixing older issues that had not gone well previously it made a big difference and did not go unnoticed. I would also like to thank my salesman, Zaryab, for his help, guidance, and support throughout the process. His professionalism and assistance were greatly appreciated. Thank you both for your dedication and for ensuring a positive experience. Kind regards, Lizette Bautista More

Outstanding experience at Mercedes-Benz West Covina! The staff was professional, knowledgeable, and truly attentive. Everything was smooth, seamless, and handled with care from start to finish. Excellen The staff was professional, knowledgeable, and truly attentive. Everything was smooth, seamless, and handled with care from start to finish. Excellent service that reflects the quality of the Mercedes-Benz brand. Highly recommend! More

Prompt response, friendly service, lady at the car loaner service was patience and made it easy to get my car fixed. service was patience and made it easy to get my car fixed. More