Mercedes-Benz of West Covina

Service writer Demetria Lopez took good care of my car and me all through the process and me all through the process More

Dealer refused to perform services requested, bad customer service claimed every one was at lunch and could not help me customer service claimed every one was at lunch and could not help me More

AWFUL! Bought certified pre owned and everything malfunctions the brakes, the engine and the whole lighting system . The lights I find out r after market Bought certified pre owned and everything malfunctions the brakes, the engine and the whole lighting system . The lights I find out r after market and the car needs $6k of work that should have been completed before purchase with certified Benz parts . They are absolute crooks and won’t return calls. More

Service advisors and other workers were on average presentable. But it ends up that my car still hasn’t been able to get fixed. presentable. But it ends up that my car still hasn’t been able to get fixed. More

Great service. make sure to ask for matt. He takes great care of you. West covina mercedes takes better care of you than other mercedes dealerships make sure to ask for matt. He takes great care of you. West covina mercedes takes better care of you than other mercedes dealerships More

I’m very satisfied after my car got serviced. My service guy. Riad is very nice and helpful. He’s very professional. My service guy. Riad is very nice and helpful. He’s very professional. More

Excellence service provided by my advisor Matt. Matt is very knowledgeable and professional. All my questions were answered, and issues resolved. Matt is very knowledgeable and professional. All my questions were answered, and issues resolved. More

The car can't move. I spent money on an inspection but couldn't find any problems I spent money on an inspection but couldn't find any problems More

It’s a pleasure working with this dealership. We’ve purchased multiple cars from them, and every time has been an easy quick painless experience. We’ve purchased multiple cars from them, and every time has been an easy quick painless experience. More

I’m very thankful that day we got help with Ben! He is so nice and professional! He is so nice and professional! More