Mercedes-Benz of West Covina

Staff was very friendly and service was excellent. One thing that could improve is better communication with ETA on completion of service. Other than that, I am a satisfied customer. One thing that could improve is better communication with ETA on completion of service. Other than that, I am a satisfied customer. More

I was very pleased with the service and attention I received at your dealership especially from Richard Airata. received at your dealership especially from Richard Airata. More

Pleasant & professional people to do business with. They listen to what you have to say & are willing to work with you and meet you half way. They listen to what you have to say & are willing to work with you and meet you half way. More

I have been extremely satisfied with all the services and repairs I have received at Mercedes Benz of West Covina. My Service Advisor John Chow has been absolutely fantastic. I feel he has gone above and bey repairs I have received at Mercedes Benz of West Covina. My Service Advisor John Chow has been absolutely fantastic. I feel he has gone above and beyond in his professional commitment to making sure I am treated extremely well and my AMG E 63 S receives my requested repairs and services to my complete satisfaction. Thank you to all the AMG technicians and the entire staff at Mercedes Benz of West Covina Service Department. Sincerely yours, John Gerard III. More

Good service. Danish and coffee is a plus but it’s nice to have donuts too. Danish and coffee is a plus but it’s nice to have donuts too. More

Friendly and courteous, it was always a pleasure to do business with MB West Covina business with MB West Covina More

This dealership has poor customer service and I think it need better look at management. need better look at management. More

Sale / manger guy wasn’t so pleasant just after signing the deal he gave the run around about fixing my brand new sprinter had 2 dents that had to be fixed missing some plastic screw cover, next day could the deal he gave the run around about fixing my brand new sprinter had 2 dents that had to be fixed missing some plastic screw cover, next day could not open the back door , wanted to exchange it for another one , But they said tuff luck on my end , GM said only fix it and a 500 gift Card So nice Wow unbelievable Mercedez Benz West Covina would never ever recommend Any family nor business partners to buy here. !!! Sad Sad More

Peter was outstanding in servicing our car. He texted us with the work being performed. Let us know when the car was done with service. He texted us with the work being performed. Let us know when the car was done with service. More

This email is not associate with Wenfeng and you keep sending me emails and receipt on here. Stop emailing me! sending me emails and receipt on here. Stop emailing me! More