Mercedes-Benz of West Covina

amazing customer service with Richard as my service tech. . very attentive and helpful. was able to get me in and out relatively quickly and even had my car washed. He knew I had an event and saved me the t . very attentive and helpful. was able to get me in and out relatively quickly and even had my car washed. He knew I had an event and saved me the trip to get it washed. Very mice guy. More

Juan was nice, and efficient, dealership is clean and pleasant, drink and food is good too. pleasant, drink and food is good too. More

Extremely fast friendly and professional. Much appreciated to every single person I had interacted with. Special shoutout to George for taking care of me. Much appreciated to every single person I had interacted with. Special shoutout to George for taking care of me. More

Los frenos siguen funcionando mal cuando se frenar el volante y el pedal de freno tiemblan y es lo mismo desde el principio del lease el auto siempre tuvo algún problema que no debería suceder pagando ca volante y el pedal de freno tiemblan y es lo mismo desde el principio del lease el auto siempre tuvo algún problema que no debería suceder pagando casi $600.00 por una unidad que ni los vale yea inseguridad. Muchas gracias! More

Excellent Service, Loved how pleasant the experience was. Cheers. Peter was really nice and helpful Cheers. Peter was really nice and helpful More

My service advisor was very accommodating and was very nice to work with. I give him 5 star service. nice to work with. I give him 5 star service. More

I called Peter Yee about a problem with our E350 on Thursday morning, and he arranged an appointment for 10:00 a.m. He got the car in and out by 12 noon. Peter has always been very knowledgeable and Thursday morning, and he arranged an appointment for 10:00 a.m. He got the car in and out by 12 noon. Peter has always been very knowledgeable and supportive for Alicia and me. More

Online found it since I just moved here recently and needed to take care of my car. needed to take care of my car. More

I texted James for my back trunk door broken, and he help me to arrange the assessment and repair very fast. Really thanks a lot for his help. me to arrange the assessment and repair very fast. Really thanks a lot for his help. More

Very professional all around experience - Couldn’t have asked for better! Will only bring my AMG EQE to this location. Also, Richard made everything a smooth process - He’s the best! asked for better! Will only bring my AMG EQE to this location. Also, Richard made everything a smooth process - He’s the best! More