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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,334 Reviews

2010 E Garvey Ave S

West Covina, CA

91791

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1,334 Reviews of Mercedes-Benz of West Covina

October 13, 2023

George was really helpful & explained the different options available. He truly listened & acted accordingly. Thanks, George! More

by MERBANZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
October 13, 2023

I am very happy with my service and it’s always great to be taken care of by Peter. More

by MSROJANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
October 13, 2023

James was great. Loved that atmosphere of this place. The area needs a sign that shows where the service department entrance is at More

by EDDIE.AVILA093
Recommend Dealer
Yes
Employees Worked With
James
October 12, 2023

PETER YEE and MATTHEW WANG are awesome. Always smiling with uplifting personality. They communicate extremely well with their customers. Mercedes are lucky to have them as their service adv More

by AMG JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Yee, Matthew Wang
October 12, 2023

From appointment to service are very smooth, thank you very much and have a great day! More

by RICHARDCBMW745I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez, Todd Kazariane
October 12, 2023

George k. Is very informative and patient with our car concerns. We’re so very happy to have such a knowledgeable service agent Thank you!!! More

by rpode20451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rental car personnel & cashier. Excellent
October 12, 2023

Don’t know much about the dealership but Dan, my service agent, is excellent and knowledgeable. More

by CAPT047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
October 11, 2023

Easy to schedule an appointment for the repair. Service advisor provided a very detailed description of the problem and the repairs needed and even worked with the manager to provide a discount on More

by YOLANDANORWOOD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
October 11, 2023

Service advisor is patient and nice, but the service department did not repair anything well. I have spent months for repairing the rattle noise, it is the worst car in the world More

by HANK5856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
October 11, 2023

MATTHEW IS VERY PROFESSIONAL SERVICE ADVISOR, SOLVE ALL THE ISSUE WE HAVE AND TAKE CARE US VERY WILL More

by SILVERSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW WANG
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