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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,334 Reviews

2010 E Garvey Ave S

West Covina, CA

91791

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1,334 Reviews of Mercedes-Benz of West Covina

October 01, 2023

It was my first time to get the vehicle general service since I purchased the Benz, I felt it is Excellent service. Thanks! More

by FEILI0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Bai
September 30, 2023

For a service B it took 3 days. They used to finish it in 1 day. Thank you More

by adjoyansilva
Recommend Dealer
Yes
Employees Worked With
George
September 30, 2023

This review would be zero stars if it weren’t for Daniel. My car was in for a month to replace a thermostat. Absolutely unacceptable!! I make a monthly loan and insurance payment for a MB, not a loaner Toyo More

by MICHAEL.OSTERMAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ranciglio
September 30, 2023

The manager was great in the service department but everyone else in that department as well as the sales department (with the exception of Zara & our other sales rep) that I came in contact with the d More

by kristalgrundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Call me, Marc Jimenez, Shadi Darwich
September 30, 2023

Highly efficient and no cost for me. Near my place, provide another car during the maintenance. More

by edzhu328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow, Jason Paez, Todd Kazariane, Denise Kerum, Shawn Li, Emmanuel Aguilar, Sally Lao, William Khzam, Roberto Quiroz, Marc Jimenez, Shadi Darwich
September 30, 2023

Good service Didn’t take long Good customer service Treated me good Nice people working there More

by GENAROGOMEZ104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John chow
September 30, 2023

Hey, hey Chris! I’m so happy you made it on the sales board yesterday! Just so you know! I LOVE the car… driving home last night… I knew I made the right deci More

by KERNELLMT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My wonderful sales man Chris and (his mentor Edmond)
September 30, 2023

Extremely satisfied with our yearly maintenance, Very professional and clearly explained all the work performed. Thanks Chad Darett. More

by CHOWDSMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Darett
September 30, 2023

Alwsys Great service very organized and Dan Ranciglio is very helpful. Friendly professional. Thank you. More

by Rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian Lue & Dan Ranciglio
September 29, 2023

Great and speedy service, using the warranty I forgot all about! Thank You so much for finding and repairing issue! More

by MFERNAN630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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