
Mercedes-Benz of Westminster
Westminster, CO
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Excellent service A great experience again. Quick and convenient service for our Mercedes Benz. We were having the auto in for service for a recall issue. As always, A great experience again. Quick and convenient service for our Mercedes Benz. We were having the auto in for service for a recall issue. As always, MB came to our home to pick up our car, and when the recall item was complete, they dropped our car off. More
Another great experience! Always the same...great people!...great service!...great experience! Linda Konecny is great! Always cheerful...always attentive...quick to get the c Always the same...great people!...great service!...great experience! Linda Konecny is great! Always cheerful...always attentive...quick to get the customer any information requested! A super lady who does a super job! More
High quality service and personal treatment. Linda K. has been my service agent for 4 years now. She knows Mercedes, and cars in general, in depth. I appreciate being able to use the loaner car Linda K. has been my service agent for 4 years now. She knows Mercedes, and cars in general, in depth. I appreciate being able to use the loaner cars when my car is in for service. I have also used the pick-up and drop-off service at Westminster. So convenient. Linda has always stayed in touch with me regarding what was needed for my car. She treats people with respect, and with remarkable warmth. I have had no issues with faulty service or feeling that the pricing or work proposed was out of line. More
Memorable experience Jeff was outstanding. He is an intragal part of this dealership. He kept me abreast of how my service was proceeding and my car was finished before o Jeff was outstanding. He is an intragal part of this dealership. He kept me abreast of how my service was proceeding and my car was finished before originally promised. I live 80 miles from this dealership and it is worth the time and drive to have my Car serviced at Westminster Mercedes. More
Service department Audrey Dent was the service agent who helped me with discussing the repairs needed and was able to call me back a few times with more information rega Audrey Dent was the service agent who helped me with discussing the repairs needed and was able to call me back a few times with more information regarding the transmission. She was very polite and courteous with great customer service skills. I certainly rate Audrey a 10! More
Purchased a leased smartcar I had a good experience with all of the employees. Ben was very understanding and delayed my purchase while I renewed my expired drivers license. I had a good experience with all of the employees. Ben was very understanding and delayed my purchase while I renewed my expired drivers license. More
Great dealer! Great dealer, I bought GLA250, they were very helpfull, friendly, whenever got questions just email or call ,,my sales reps Hadyn and Katherine, Hadyn Great dealer, I bought GLA250, they were very helpfull, friendly, whenever got questions just email or call ,,my sales reps Hadyn and Katherine, Hadyn emailed me and Kath mailed me a card,they both contacted me to see if I need help after I bought the awesome GLA,👍👍👍👍👍and service Johnny called me made appointment so he can take care my car,and Sean called me to make appointment so he can show me all the high tech make sure I know how to use it.👍👍👍👍👍 Also My finance Anthony And the manager were very helpful,when we got their office was 7pm they all stay there with Hadyn help me till vety late.👍👍👍👍👍 Thank you all More
No Hassel Car Shopping We found everyone accommodating and eager to find the cars we wanted. No hassle car shopping. We have shopped at Westminster MB many times before, a We found everyone accommodating and eager to find the cars we wanted. No hassle car shopping. We have shopped at Westminster MB many times before, and will continue to do so. More
Responsive sales, all phone calls returned Ben responded to questions via email and while we were at the dealership. Overall the service was good and I would recommend working with Ben. We Ben responded to questions via email and while we were at the dealership. Overall the service was good and I would recommend working with Ben. We paid cash for the car. It would have been a good comment to let us know a company check could not be accepted. My husband had to travel to Golden to retrieve a personal check. Not a good way to close the deal. I must say I did not respond to the finance person. I found him somewhat overbearing. He went through the paperwork at a rapid pace and forgot that he does that often, I don't. Certainly not thoughtful or patient - "let's just get this done so I can go home". I would prefer someone who shows sincere appreciation for the business. The person who detailed the car was very nice and personal. I appreciated that. Negatives: Finance manager - More
Professional, Personable, Diligent, Manager Jeff was the "REPRESENTATIVE" I experienced MB Westminster on 8/2/2017. He was very adept at accomplishing the task at and delegated properly and appr Jeff was the "REPRESENTATIVE" I experienced MB Westminster on 8/2/2017. He was very adept at accomplishing the task at and delegated properly and appropriately to that end! NICE VISIT WTG Jeff More