Mercedes-Benz of Westminster

John Mattis is the BEST John is the most PROFESSIONAL, CARING person i have ever bought a car from in 32 YEARS. and i have owned 16 new cars! I pass his name on to friends John is the most PROFESSIONAL, CARING person i have ever bought a car from in 32 YEARS. and i have owned 16 new cars! I pass his name on to friends when they tell me what a beautiful car i have. I tell them you want a MB go see John!!! More

Lease a 2016 Smart car My lease from another state was almost over on my 2013 Smart car so I went to look at the 2016 Smart car. Jorge Martinez helped me and let me take a t My lease from another state was almost over on my 2013 Smart car so I went to look at the 2016 Smart car. Jorge Martinez helped me and let me take a test drive. He was knowledgeable without being condescending, helpful without being pushy, and efficient without being impatient. My husband and I found Jorge to be an excellent sales representative for Westminster and were able to get a great deal on a new lease and drive away in a new Smart car in less than a week so that we could drive it back to Texas for the winter. We had visited the Westminster dealership for service on my 2013 Smart car a year ago and found their service department to be excellent as well. They were able to fix a problem that another Smart car service department had been unable to resolve, even after several visits. We were thrilled and now trust that future visits to the Westminster dealership for service and or another lease will be equally satisfying. More

Shawna Coyle = Knows her stuff! As a woman, coming to a dealership is a bit daunting...Shawna was awesome! She wasn't pushy and really went out of her way to help find exactly what I As a woman, coming to a dealership is a bit daunting...Shawna was awesome! She wasn't pushy and really went out of her way to help find exactly what I was looking for. She even fed me snacks! ;) I'd recommend going to her to anyone who wants to feel comfortable when making such a huge decision! More

Crappy What a waste of time and Raw deal I'm waiting for them to give me a price on my existing car they call me and they tell me we have a deal for the ne What a waste of time and Raw deal I'm waiting for them to give me a price on my existing car they call me and they tell me we have a deal for the new car they want my credit card deposit. I just happened to go online to verify the car was still there as I live 170 miles away from the dealership. If I had not checked they would've had my credit card and a deposit and they had sold the car. They then told me they sold the car Saturday and this was on a Tuesday now they're trying to say that they really sold it Tuesday morning I don't believe a word they're saying. Sales person if you want to call him that , Jeremy Winters. They don't even deserve one star total waste of time. In my opinion they just want Your credit card,so then the next person that walks in the door they can say well the car is technically sold but if you sign here right now you can get this really really good deal. Then hope to do the classic bait and switch. Such disappointing and bad experience I don't believe I'll ever buy another Mercedes again. More like a second and used-car shop then a Mercedes dealership in my opinion. More

Nathan Barkin- rock star This guy-Nathan - goes so far above and beyond! Having someone who genuinely cares for the customer is a rare find especially in a DEALER SERVICE DEP This guy-Nathan - goes so far above and beyond! Having someone who genuinely cares for the customer is a rare find especially in a DEALER SERVICE DEPT . I'm hoping Nathan Barkin is there for a long time! ! More

Ben Serrano Ben was my sales rep. That was appointed to me. At first it was an ok experience but soon changed during the test drive. I asked several questions a Ben was my sales rep. That was appointed to me. At first it was an ok experience but soon changed during the test drive. I asked several questions about the options of the car he first showed me on the floor compared to the one we were test driving just one example. He was unable to answer most of them. Didn't talk much except for how late he had to work last night. Overall he didn't seem friendly or even trying to earn my business. Once we were back in his office I was asking further questions, he interrupted me and he asked what my time frame was I gave him an answer and he handed me his card and use red me out of his office. On the way out made several rude comments about who looks for a car in that type of time frame? I was in shock and never have experienced this type of behavior from any type of sales rep. Even from lesser professional establishments. He made another rude comment walking to the door once your ready call me! I said I will make sure to work with someone else, he then arrogantly asked for his card back. I had further questions and felt my trip there was a waste of time, left feeling like I was disrespected. More

Not generally a fan of dealerships particularly a certain MB dealer in Denver, but I had a thoroughly positive experience with MB Westminster. Ahmad was quite pleasant to work with i particularly a certain MB dealer in Denver, but I had a thoroughly positive experience with MB Westminster. Ahmad was quite pleasant to work with in the process of shopping for a CPO C300 and, as a previous reviewer mentioned, very patient throughout. He clearly knows his products -- even mentioning his passion for cars -- and has conscientiously followed up since the transaction. Hats off, too, to Jeff and John in the Service Department, Anthony in Financing, and Product Specialist Jeff (who showed me that the car's technology really isn't as much of a mystery as I thought). The location is nearly 20 miles from my home, but I look forward to a long relationship with MB Westminster. They definitely know the value of customer service and good will. More

USED CAR/SAFETY INSPECTIONS-BEWARE Beware of any used car that is purchased at Mercedes-Benz of Westminster. The so called service technicians that supposedly perform the used car/safet Beware of any used car that is purchased at Mercedes-Benz of Westminster. The so called service technicians that supposedly perform the used car/safety inspections are incompetent. We learned our lesson after over $2900.00 in (oil leaks and a power steering pump among other issues) repairs (which were not done at MB of W) soon after we purchased from MB of W. We are guessing the service technician or detail person power washed or steam cleaned the engine to hide the existing problems. HAVE ANOTHER DEALERSHIP OR YOUR TRUSTED MECHANIC INSPECT PRIOR TO SIGNING ANYTHING!!! More

Linda is the best. Pricing to replace the defroster fan was really high. But the experience there is always excellent, thanks to the people skills and all-around kindnes Pricing to replace the defroster fan was really high. But the experience there is always excellent, thanks to the people skills and all-around kindness, thoroughness, and humor of Linda. I look forward to seeing her each time. I know she will take good care of all her customers. That's just the way she is. More