Mercedes-Benz of Westminster

Ed was a very friendly and knowledgeable service tech who quickly fixed the problem and then even delivered the car back to me with a full explanation of the problem. Don't remember the name of the sweet la quickly fixed the problem and then even delivered the car back to me with a full explanation of the problem. Don't remember the name of the sweet lady who checked me in as the service entry area was being scrubbed for nightly closing, but she probably stayed beyond her quitting time to take care of me. These are the kind of people who make a dealership GREAT. More

Nathan was outstanding through the entire service process, from communicating appointment details, working to resolve all our issues, and being proactive in fixing problems. His consistent communicat process, from communicating appointment details, working to resolve all our issues, and being proactive in fixing problems. His consistent communications with us set clear expectations as to how our vehicle was being cared for and when we could expect the service appointment to be finished.. More

We were ready to downsize from a Land Rover to a crossover vehicle (but wanted to upgrade in quality). My wife was the actual buyer for this vehicle and she chose the Westminster dealership because crossover vehicle (but wanted to upgrade in quality). My wife was the actual buyer for this vehicle and she chose the Westminster dealership because it was close to our town and had plenty of inventory. We test drove the GLK several times and decided that it met our needs. Very, very happy with it - even though we've only owned it for one day!!!! The staff were very friendly at every visit we made to the dealership. Mr Litwin was knowledgeable and most helpful. The waiting room was well equipped with snacks, drinks, and entertainment. All told it was a nice atmosphere to buy a car. We'll come back! More

Mr Barkin is the most competent service rep I have ever encountered in 50 years of using dealer services; and most of my. Service reps have been outstanding. As a physicist, I can recognize smoke, so I c encountered in 50 years of using dealer services; and most of my. Service reps have been outstanding. As a physicist, I can recognize smoke, so I c an assure you, he is knowledgeable and honest. More

One of the most pleasant car buying experiences in 30 years. Brian and the rest of the team were courteous and friendly. One of the most important factors was being offered a trade-in value for my 2011 years. Brian and the rest of the team were courteous and friendly. One of the most important factors was being offered a trade-in value for my 2011 Rav4 that was reasonable and fair to both parties.That was a first! More

The only complain was the price because I bought black rims when I bought the car from you and I had to pay extra to switch the summer tires from the original rims to the black rims and remove the snow ti rims when I bought the car from you and I had to pay extra to switch the summer tires from the original rims to the black rims and remove the snow tires from the black rims to the original rims More

This dealership isn't the least expensive, but then neither are the cars serviced. The quality of their work is uniformly excellent and the availability of loaners makes delays in delivery easier to ha neither are the cars serviced. The quality of their work is uniformly excellent and the availability of loaners makes delays in delivery easier to handle. It's also very helpful that their service department is open Saturdays. They are very accommodating to customers whose availability changes at the last minute (8" Spring snowstorm) and allow loaners to be kept additional days to accommodate customer scheduling. The best news is that the dealership (50 miles from home now) is opening a branch operation 8 miles from home in another couple of months! More

I have always received impeccable service from Mercedes-Benz of Westminster. Scott accommodated my travel schedule to get the car in for service and even stayed late when I was delayed by a road Mercedes-Benz of Westminster. Scott accommodated my travel schedule to get the car in for service and even stayed late when I was delayed by a road closure. All work was completed in this visit and the car was ready before the promised time. My only complaint is that Mercedes does not make a pickup so I can get this quality of service on my truck. More

As soon as we walked in we were treated with a smile by the receptionist and great attitudes! Great welcome by Ben and talked in depth on what & why we were here visiting this MB Dealerhip. Long story qu the receptionist and great attitudes! Great welcome by Ben and talked in depth on what & why we were here visiting this MB Dealerhip. Long story quickly, we looked into options and many questions and he was never pushy "What is it going to take for you to drive home today" lingo. We took a quick test drive came back and let him know we had to 'talk about it', never a second hesitation on further sales tatics you may get else where. He kept in contact with me via email on questions, etc... Then the 2nd Week going by I texted him early, mean early!.. on letting him know that we're on! He had the Car ready for us when my wife and I arrived, we're in there less than an hour! Outstanding Customer Service, everyone had great attitudes and there with any answers on any given question! Thanks Ben and Team MB Westminster, we will certainly let all know of your service and pride in the MB brand! Lanny & Kelly More

Fritz was absolutely the best in customer service every step of the way. We were traveling in the area and our tension pulley froze up and our main drive belt broke. Without an appointment, Fritz took ca step of the way. We were traveling in the area and our tension pulley froze up and our main drive belt broke. Without an appointment, Fritz took care of us and had the car repaired in one hour from the time we drove in. Mike Hoover was excellent in actually repairing our car quickly and professionally. All in all it was one of the best service experiences I have ever had, and I have had several in my 58 years. Thanks to Fritz and Mike for a wonderful experience (despite the unplanned car repair and expense). Michael M. 4.10.13 More