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Mercedes-Benz of Westminster
Westminster, CO
517 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 517 reviews
January 21, 2022
This dealership has issues in all its aspects, from service to sales, we our GLC300 in for a paint coating, they brought us a demo model and said they would let us know once it was completed, in commun service to sales, we our GLC300 in for a paint coating, they brought us a demo model and said they would let us know once it was completed, in communication I gave them my wife’s number to set up the exchange of vehicles, they even said they’d put it in the notes, once again Mercedes-Benz of Westminster screws something up, they tried to set it up with me to do the exchange even though I’m an over the road truck driver and was out of state. Come on Westminster get with the program and actually listen to your customers. I will never do business with this dealership again and in my own opinion they are a disgrace to Mercedes-Benz!!!!! More
by roymoreland74
Employees Worked With
Brandon Gilley
January 10, 2022
They have almost no staff that actually work on Sprinters. It took a 4 months before I could get a simple service appointment. They charge enough that good mechanics shouldn't be that difficult to Sprinters. It took a 4 months before I could get a simple service appointment. They charge enough that good mechanics shouldn't be that difficult to hire. Something is wrong there. I don't know what...but something is definitely wrong there. I have no idea nor do I care who I dealt with so I gave all service managers a medium score. The fact is that the entire service department is sub par. More
by mtnstuff2
Employees Worked With
Linda Konecny, Nathan Barkin, Jeff Blake
December 29, 2021
Josh Grimm found exactly the car we wanted - no other professional in 10+ other dealerships I contacted was willing to go this extra mile. professional in 10+ other dealerships I contacted was willing to go this extra mile. More
by debbieintexas
Employees Worked With
Matt in Service is top notch!, Joshua Grimm
December 23, 2021
My second purchase at Westminster and Kudos to Josh Grimm and KB!.... I was looking for low priced lease on a new C300 4Matic or a good deal on a used C300 4Matic. After my first experience 5 years earlier and KB!.... I was looking for low priced lease on a new C300 4Matic or a good deal on a used C300 4Matic. After my first experience 5 years earlier leasing an SLK - I knew Josh was the only MB salesman in Denver I wanted to work with. I emailed Josh on a Tuesday with my request, by Wednesday he had a used car that was beyond expectations - 11,000 miles in showroom new condition. And while it was a bit above my price point it was perfect fit for me in this tough used car market. When I went for the test drive I kept seeing other options, but Josh was great in keeping me true to my original vision both in vehicle and price and within a couple of hours it was wrapped up and I drove out with a car I'll enjoy for years. And as I found out from my earlier purchase, his relationship with clients doesn't end after the keys are handed over. He's detail oriented and very responsive. Trust that he's your man if you are looking for a guy who has a passion for the product and builds a sincere relationship with a buyer quickly. And what a treat to work with Finance Manager KB on the paperwork. He's also very knowledgeable and has some common sense advice on aftermarket warranty purchases depending on use of vehicle and anticipated length of ownership. No hard sell, and I got some products that will really add peace of mind to my purchase decision. More
by gtognacci
Employees Worked With
Kambiz "KB" Yazdanfar, Joshua Grimm
December 21, 2021
They were very easy to work with. The process of building the car and then delivery was simple. Everyone is helpful and ongoing service was well explained. the car and then delivery was simple. Everyone is helpful and ongoing service was well explained. More
by GT
Employees Worked With
Alec Brobston
December 17, 2021
Terrific responsive calls you back asapDmitri Kouznetsov Terrific responsive calls you back asap Dmitri Kouznetsov is wonderful to work with Does what he says Terrific responsive calls you back asap Dmitri Kouznetsov is wonderful to work with Does what he says More
by mkaplan
Employees Worked With
Dmitri Kouznetsov
November 28, 2021
I can't say enough good things about our Sprinter service expert, Steve C. Thompson. We needed to have extensive service done for 2 recalls on our Itasca Navion RV with Sprinter chassis. (We'd taken it for s expert, Steve C. Thompson. We needed to have extensive service done for 2 recalls on our Itasca Navion RV with Sprinter chassis. (We'd taken it for service previously to Westminster Mercedes and Steve was the reason we always returned there. He's professional, knowledgeable, efficient, up front and honest, and always accommodating and friendly.) There was a LONG waiting period before we could take our RV in for these recalls (6 months), but Steve communicated with us, was open, honest, and understanding with our frustration about how long we had to wait to get the work done. He got us in as soon as he possibly could. I believe he went out of his way, above and beyond the call of duty, to help us get our RV serviced. Mercedes-Benz of Westminster does excellent work but it's because of Steve Thompson that we've gone there and will continue to go there! He's a gem...and we live 206 miles from this service center! Lynda and Bob Prendergast Parachute, Colorado More
by KIVA
Employees Worked With
Steve C. Thompson
