Mercedes-Benz of Westminster

Very informative about my problem. He knew the situation and the computer would correct itself. and the computer would correct itself. More

I can't say enough good things about our Sprinter service expert, Steve C. Thompson. We needed to have extensive service done for 2 recalls on our Itasca Navion RV with Sprinter chassis. (We'd taken it for s expert, Steve C. Thompson. We needed to have extensive service done for 2 recalls on our Itasca Navion RV with Sprinter chassis. (We'd taken it for service previously to Westminster Mercedes and Steve was the reason we always returned there. He's professional, knowledgeable, efficient, up front and honest, and always accommodating and friendly.) There was a LONG waiting period before we could take our RV in for these recalls (6 months), but Steve communicated with us, was open, honest, and understanding with our frustration about how long we had to wait to get the work done. He got us in as soon as he possibly could. I believe he went out of his way, above and beyond the call of duty, to help us get our RV serviced. Mercedes-Benz of Westminster does excellent work but it's because of Steve Thompson that we've gone there and will continue to go there! He's a gem...and we live 206 miles from this service center! Lynda and Bob Prendergast Parachute, Colorado More

Dmitri made my buying experience simple and full of ease. I found the exact car I wanted and everything was completed in minutes versus the hours of time I've waited at other dealerships in the past. I found the exact car I wanted and everything was completed in minutes versus the hours of time I've waited at other dealerships in the past. More

Tomas was completely and thoroughly able to help me evaluate my auto purchase. The purchase transaction was flawless. I couldn't be happier. evaluate my auto purchase. The purchase transaction was flawless. I couldn't be happier. More

EXCELLENT DEALERSHIP! I purchased the vehicle sight unseen from out of state. Every promise was kept. Ease of purchase was noteworthy. Time involved was nominal. salesman was direct, frank, no games. H unseen from out of state. Every promise was kept. Ease of purchase was noteworthy. Time involved was nominal. salesman was direct, frank, no games. HIGHLY RECOMMEND! More

Excellent buying experience. Condition of vehicle accurately represented by salesman. Car was clean and serviced with full tank of fuel. No surprises at delivery. Salesman was great to work with. Wou accurately represented by salesman. Car was clean and serviced with full tank of fuel. No surprises at delivery. Salesman was great to work with. Would definitely buy another car from Dmitri. More

Transparency and honesty is of utmost importance in today’s customer service. Be careful here. today’s customer service. Be careful here. More

We are new to Boulder and just tried a oil change and a tire rotation at Westminister Mercedes on September 25th. They told my wife to come in at 8 a.m. so my dropped the car off and my son and wife walke tire rotation at Westminister Mercedes on September 25th. They told my wife to come in at 8 a.m. so my dropped the car off and my son and wife walked across the street for breakfast. Thinking that shortly after breakfast the car would be done. They didn't get the car until 2 p.m. If they would of told her they needed the most of the day she would of made other arrangements. As she was driving away she noticed that the oil service light was still on so she immediately called the service department who told her they would not reset it for her and gave her instructions over the phone how to reset it. Guess what it didn't work. Maybe they didn't charge the oil. We will never go back. Terrible experience. More

Very helpful sales staff. Car was promptly delivered and the salesman even programmed the garage door opener. Have gone thru 8 car purchases and I have to say this was by far the best experience. the salesman even programmed the garage door opener. Have gone thru 8 car purchases and I have to say this was by far the best experience. More