Mercedes-Benz of Westminster
Westminster, CO
Filter Reviews by Keyword
By Type
512 Reviews of Mercedes-Benz of Westminster
They treated me like I 'couldn't afford' a new Mercedes. I pulled up in my BMW X5 and couldn't believe their level of arrogance. I gladly went back to BMW and got a close out 2013 X5. I will n new Mercedes. I pulled up in my BMW X5 and couldn't believe their level of arrogance. I gladly went back to BMW and got a close out 2013 X5. I will never return to this pretentious stuck up place again. More
As a first-time car buyer, Roger provided a very welcoming and informative experience for me when purchasing my new Smart Car. He was not the typical 'used carsalesman' I was expecting when working welcoming and informative experience for me when purchasing my new Smart Car. He was not the typical 'used carsalesman' I was expecting when working with him. I look forward to working with him again in the future. More
Everything was accomplished perfectly and timely. Didn't even mind the wait for service to be completed as there was plenty to see and do. Didn't even mind the wait for service to be completed as there was plenty to see and do. More
Nathan was professional, courteous and explained repair Nathan was professional, courteous and explained repair need in detail. Service was performed within 2 hours as estimated. Overall a very pleasant ex Nathan was professional, courteous and explained repair need in detail. Service was performed within 2 hours as estimated. Overall a very pleasant experience. Customer lounge needs to be updated but was told that dealership is being remodeled in a few months. More
Ed was a very friendly and knowledgeable service tech who quickly fixed the problem and then even delivered the car back to me with a full explanation of the problem. Don't remember the name of the sweet la quickly fixed the problem and then even delivered the car back to me with a full explanation of the problem. Don't remember the name of the sweet lady who checked me in as the service entry area was being scrubbed for nightly closing, but she probably stayed beyond her quitting time to take care of me. These are the kind of people who make a dealership GREAT. More
Nathan was outstanding through the entire service process, from communicating appointment details, working to resolve all our issues, and being proactive in fixing problems. His consistent communicat process, from communicating appointment details, working to resolve all our issues, and being proactive in fixing problems. His consistent communications with us set clear expectations as to how our vehicle was being cared for and when we could expect the service appointment to be finished.. More
We were ready to downsize from a Land Rover to a crossover vehicle (but wanted to upgrade in quality). My wife was the actual buyer for this vehicle and she chose the Westminster dealership because crossover vehicle (but wanted to upgrade in quality). My wife was the actual buyer for this vehicle and she chose the Westminster dealership because it was close to our town and had plenty of inventory. We test drove the GLK several times and decided that it met our needs. Very, very happy with it - even though we've only owned it for one day!!!! The staff were very friendly at every visit we made to the dealership. Mr Litwin was knowledgeable and most helpful. The waiting room was well equipped with snacks, drinks, and entertainment. All told it was a nice atmosphere to buy a car. We'll come back! More
Mr Barkin is the most competent service rep I have ever encountered in 50 years of using dealer services; and most of my. Service reps have been outstanding. As a physicist, I can recognize smoke, so I c encountered in 50 years of using dealer services; and most of my. Service reps have been outstanding. As a physicist, I can recognize smoke, so I c an assure you, he is knowledgeable and honest. More
One of the most pleasant car buying experiences in 30 years. Brian and the rest of the team were courteous and friendly. One of the most important factors was being offered a trade-in value for my 2011 years. Brian and the rest of the team were courteous and friendly. One of the most important factors was being offered a trade-in value for my 2011 Rav4 that was reasonable and fair to both parties.That was a first! More
The only complain was the price because I bought black rims when I bought the car from you and I had to pay extra to switch the summer tires from the original rims to the black rims and remove the snow ti rims when I bought the car from you and I had to pay extra to switch the summer tires from the original rims to the black rims and remove the snow tires from the black rims to the original rims More