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Mercedes-Benz of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.4
534 Reviews
For Mercedes-Benz buyers in the west Chicago area, there is no better place for new and pre-owned Mercedes-Benz cars and SUVs than Mercedes-Benz of Westmont. Featuring all of the latest new Mercedes-Benz cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new Mercedes-Benz car or SUV, or are getting behind the wheel of a Mercedes-Benz for the very first time, be sure to visit Mercedes-Benz of Westmont today!
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200 East Ogden Avenue

Westmont, IL

60559

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Showing 534 reviews

July 12, 2023

They were very professional from start to finish. Christopher Roberts was an excellent example of a very honest, caring salesperson More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Roberts
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Jul 17, 2023 -

Mercedes-Benz of Westmont responded

Hello Jim, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2023

We loved working with Jim Fico throughout the entire process of ordering and receiving our car. He stayed in touch, as we knew it would take some time to get our vehicle. Once the vehicle had arrived More

by Christine Lott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fico, Christina-finance, and the tech person
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Jul 13, 2023 -

Mercedes-Benz of Westmont responded

Hello Christine, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 07, 2023

John was super. Never disappointed any time we come in for service. Communication is outstanding, never any pressure to do more than is necessary. Always leave feeli More

by joesr35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thoms
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Jul 11, 2023 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 06, 2023

Tim was helpful, thorough, and personable. He went above what was expected in terms of customer service. More

by Knov16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jul 09, 2023 -

Mercedes-Benz of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 04, 2023

Provided good customer service to customers. They attended right away what I need. Thank you More

by Flor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Jul 06, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 03, 2023

Valerie was excellent. Very complete in her explanation on the work that needed to be done. All expectation were met or exceeded More

by gary52n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
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Jul 06, 2023 -

Mercedes-Benz of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

I had a great service person, Valerie. Valerie was upfront. There were no surprises. My service was scheduled at a convenient time. My car needed to stay at Mercedes for several days due t More

by MoYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Report | Print
Jul 03, 2023 -

Mercedes-Benz of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 03, 2023 -

MoYoung responded

Thank You!

June 22, 2023

poor service and not honest about time or price and not honest about what the car needed. More

by kevinmccollum64
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Valerie
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Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Kevin, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mercedes-Benz of Westmont (630) 537-0313

Jun 26, 2023 -

kevinmccollum64 responded

I thought i was a valued customer and i pride myself on my time and patience. But I was really disapointed in Valery for not reaching out and just taking for granted that I didn't need my car for two days without a loaner. Water under the bridge now let's move foraward.

June 22, 2023

Excellent service department,clean washrooms, accurate timing on car repairs , very negligible employees with experience More

by BelindaYork63@yahoo.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
Report | Print
Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Bellinda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Valarie was very friendly and explained the repair process from beginning to end. She explained in detail what I needed for my car and suggested other maintenance and cost. She kept me updated on the More

by Tiffany
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valarie
Report | Print
Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Tiffany, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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