Mercedes-Benz of Westmont

Earl and Chris are awesome. All staff are very courteous. My 4th MB from this dealership. All staff are very courteous. My 4th MB from this dealership. More

We had an excellent experience because of Chris Roberts. We were "assigned" to him but I would prefer to use him for every future car shopping experience. He was incredibly knowledgeable on the brand and ga We were "assigned" to him but I would prefer to use him for every future car shopping experience. He was incredibly knowledgeable on the brand and gave us his honest advice/opinions when we were between two cars. He was not pushy with us and i felt more supported in this process than i did in the 5 dealerships we visited before Mercedes. I really had no intention of leaving with a Mercedes (nor did i go out looking for one) but Chris made it such a great process that we left with one that day and i'm so thankful we did because we are loving it! Thank you to Chris! More

I had a service appointment and after waiting for 15 minutes Shannon did not honor a coupon I had and I asked if they had another she said no. When I came back I found they had many offers in thier app minutes Shannon did not honor a coupon I had and I asked if they had another she said no. When I came back I found they had many offers in thier app and she could have shared but she did not care and she told me I can go to the other dealer who printed the coupon. This is bad service. I felt unwelcome so I did not hesitate to drive away and go to the other dealer.Thank God the other dealer ( in romeoville ) is not too far and their customer service is wonderful. More

Valerie the service advisor has been wonderful to work with very helpful and honest, and the technician who worked on my Amg Joe Sarna is very proficient and knowledgeable in Amg's and very honest. (Which with very helpful and honest, and the technician who worked on my Amg Joe Sarna is very proficient and knowledgeable in Amg's and very honest. (Which I appreciate very much)! Thanks staff for making my experience smooth and straightforward... More

Enjoyed working with Kimberley Cager. She seemed both genuine and very helpful. My negotiations with the sales manager was pleasant and after some effort things flowed nicely. I am please She seemed both genuine and very helpful. My negotiations with the sales manager was pleasant and after some effort things flowed nicely. I am pleased with my acquisition and look forward to our continued relationship. More

I had a tremendous buying experience. Going in I thought the GLE was my 3rd choice of the vehicles I researched. Earl was knowledgeable and thoughtful as a sales person. The sales mana Going in I thought the GLE was my 3rd choice of the vehicles I researched. Earl was knowledgeable and thoughtful as a sales person. The sales manager and finance manager were also easy to work with. I would recommend buying from the Westmont team. More

I have purchased new Mercedes and I had fantastic experience at Mercedes-Benz of Westmont.Very kind and friendly people Especially thank you to my sales agent Mr.Earl Sklar!Nicest person I have ever experience at Mercedes-Benz of Westmont.Very kind and friendly people Especially thank you to my sales agent Mr.Earl Sklar!Nicest person I have ever had to work with. He was very professional,respectful and knowledge.Made purchasing process very smooth and comfortable.I highly recommending Mr.Earl and his team to anyone! More

I was very impressed with the customer service, and also that all efforts were exercised for both parties to come to an agreement. that all efforts were exercised for both parties to come to an agreement. More

The Salesman, Dave Legner was superb! I was looking for a used Mercedes and he convinced me that a new car was better. My wife and I love our new car. We couldn't be more pleased with I was looking for a used Mercedes and he convinced me that a new car was better. My wife and I love our new car. We couldn't be more pleased with the advise Dave gave us. More

Everyone at this dealership is helpful and friendly. My wait time is always shorter than expected and I'm very satisfied with the service. My wait time is always shorter than expected and I'm very satisfied with the service. More