Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Westmont
Westmont, IL
513 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 513 reviews
Helpful February 26, 2024
Overall, good buying experience. I wish some salesmen were more knowledgeable about the technology available in the vehicle and others were a bit more responsive following the purch I wish some salesmen were more knowledgeable about the technology available in the vehicle and others were a bit more responsive following the purchase. More
by Martin
Employees Worked With
Michael and Pavel
February 19, 2024
This was an AWESOME EXPERIENCE with this Dealership! Salesman Earl was Phenomenal he was very informative towards my concern as a whole Top Notch Dealership! Salesman Earl was Phenomenal he was very informative towards my concern as a whole Top Notch Dealership! More
by jrock
Employees Worked With
Earl
February 11, 2024
This dealership treated me like trash. I’ve been a loyal customer for 10 years. My lease was up and yes my credit was much different now and it’s A+ and was upfront with that. My salesper I’ve been a loyal customer for 10 years. My lease was up and yes my credit was much different now and it’s A+ and was upfront with that. My salesperson assured me that I’ve never missed a payment and Mercedes never turn repeat customers without payment problems. They gave me the runaround for 3 months saying my score is so low and I provide everything the finance guy asked which never once called me back, emailed to say he received but never returned my calls. Then for the saleswoman to call and say sorry I can’t get approved. Went to another dealership and was approved by ally financial within minutes. I’m confused and yes it’s another Mercedes. I love the brand but those clowns wanted to sell my car because of the worth and justice will ve served More
by lampoon.shampoo-0p
Employees Worked With
Tom and Sylvia I believe. They know
February 06, 2024
My Wife and I bought Mazda CX-5 from them it was an awesome experience and we are satisfied. We can't ask for more,especially when Jim Fico attend to you. We would recommend them to everyone. awesome experience and we are satisfied. We can't ask for more,especially when Jim Fico attend to you. We would recommend them to everyone. More
by bevalinc
Employees Worked With
Jim Fico
February 01, 2024
I must admit, working with Hasan and the Westmont Mercedes dealer exceeded my expectations of what a first class buying experience can be. Modern, clean show room with each employee encountered prof Mercedes dealer exceeded my expectations of what a first class buying experience can be. Modern, clean show room with each employee encountered professional, welcoming and helpful. My salesman had everything ready and waiting to accomplish the "dance" of seeing, inspecting, questioning and finally purchasing a nearly new used vehicle. Though no follow-up will occur until my return in March, if the experience at purchase is repeated at follow-up to address a minor issue, I can honestly report complete satisfaction. An A+ transaction. More
by ieabarry
Employees Worked With
Hasan Muratovic
January 22, 2024
I recently completed a survey 2 weeks ago and gave my dealership 5 stars until two days ago while driving in a snow stone my dashboard showed WINDSHIELD FLUID IS EMPTY! I have never been so scared in my dealership 5 stars until two days ago while driving in a snow stone my dashboard showed WINDSHIELD FLUID IS EMPTY! I have never been so scared in my life driving! I trusted you guys word that my fluids were replaced and tires rotated. I’m so disappointed Mercedes Benz of Westmont and have lost trust … More
by windyc2
Employees Worked With
Can’t confirm
