Mercedes-Benz of Westwood

This is a superior Dealership. Beautiful, clean facility, but more important, the staff is amazing. It is a pleasure working with these gentlemen!! Given that we are dealing with Covid -19, these facility, but more important, the staff is amazing. It is a pleasure working with these gentlemen!! Given that we are dealing with Covid -19, these gentlemen made my new purchase effortless. I was treated with respect, kindness and was given all the information with professionalism and patience. I am a happy lady! More

I was very pleased with the service from Maria. She kept me informed and was very professional. However, I did call MB of Hanover first. They did not return my call for over a week. I had an engine ligh me informed and was very professional. However, I did call MB of Hanover first. They did not return my call for over a week. I had an engine light on and they didn’t call me back. Because this was not the first time I received bad service from Hanover MB, I called MB Westwood and was very pleased. More

Great service. Very accommodating - Under this health crisis, he was willing to deliver the car to our residence. Very pleasant - would recommend him to our friends. crisis, he was willing to deliver the car to our residence. Very pleasant - would recommend him to our friends. More

Very good customer service......on tine they do great work and treat people good I would go back any day there legit there very good dealership work and treat people good I would go back any day there legit there very good dealership More

I had an excellent experience. The Sales rep. Edwin Akyea made the process so easy. I’m on the process to get the second Van now. Thank you! made the process so easy. I’m on the process to get the second Van now. Thank you! More

Nice job by the team in a trying environment. Appreciate the effort to identify issues and the delivery service. One outstanding item will have to be address but I’m confident it will the effort to identify issues and the delivery service. One outstanding item will have to be address but I’m confident it will More

Went in for a tecall, tire repair, and inspection sticker. All done during Corona virus outbreak. They disinfected anything a person can touch. Excellent experience. sticker. All done during Corona virus outbreak. They disinfected anything a person can touch. Excellent experience. More

Picked up my new S560C4 and the buying experience was wonderful!! My salesman Steve Carrigan was great in performing the finishing touches on my vehicle!! Mr. Carrigan was very knowledgeable, professio wonderful!! My salesman Steve Carrigan was great in performing the finishing touches on my vehicle!! Mr. Carrigan was very knowledgeable, professional and friendly!! More

Worst experience in this dealership!!! I went there to make a service and she asked me if I will wait or leave the car I decided to leave the car but thinking that my car will take more time of the usu make a service and she asked me if I will wait or leave the car I decided to leave the car but thinking that my car will take more time of the usual, she never told me it will take the rest of day and never offered me a loner car. And she said that the clientes usually come with a friend following The car to give a ride . She told me. The next available car will be February 18. She decided to give me my car. Today I went to MB Burlington the are a nice persons good service I fill happy. More