Mercedes-Benz of Westwood

Jason was really helpful when my boyfriend and I were buying a car at Westwood Mercedes. We walked in there without any idea of what to expect. I mean, you hear horror stories of how fake salesmen are an buying a car at Westwood Mercedes. We walked in there without any idea of what to expect. I mean, you hear horror stories of how fake salesmen are and how they would rush you just to make a sale. Jason was a different story. He took the time out to explain to us every single detail about the cars we were interested in. We had so many questions that I started to get annoyed at ourselves! But Jason's smile never left his face as he explained every little detail for us. We were looking at a few certified pre-owned vehicles and he printed out the carfax reports for us before we even asked! He fought hard for us on the price of our car and even helped us get a good deal on the GPS! Overall, the experience I had at Westwood Mercedes was great. Every time we go back for maintenance, the people are friendly and courteous. And sometimes Jason would even pass by and say hello! Such a great salesman with a great heart! And a great dealership with quick and efficient servicing! More

customer service skills are impeccable, always available with advice and always has competitive price. Whatever we need he always seems to have the answer or will get it asap. Very pro active maintains exce with advice and always has competitive price. Whatever we need he always seems to have the answer or will get it asap. Very pro active maintains excellent networking skills. Can call night or day and returs calls within minutes. More

I have purchased 5 cars in the past 4 years and I have always dealt with Steve and Tom because they have always provided professional service and they always follow up on my questions. I am always impres always dealt with Steve and Tom because they have always provided professional service and they always follow up on my questions. I am always impressed with the cooperation I receive from these gentlemen - they always make me and my wife feel comfortable and, as a result, we always shop Mercedes Benz of Westwood for our automobiles. And I always feel comfortable referring my friends and relatives to Steve when they are looking for a vehicle. More

I found the staff knowledgeable on the product, overall SUV market and were able to make me comfortable features of the vehicle. They were very friendly and did not make me feel pressured. They were also SUV market and were able to make me comfortable features of the vehicle. They were very friendly and did not make me feel pressured. They were also cognizant of my busy schedule and made the pickup easy. More

This dealership is phenomenal!!!!!!!!!!! The sales staff have been wonderful,the showroom is so clean and filled with beautiful new cars, all of which I want to buy, and the service is exceptional, I love m have been wonderful,the showroom is so clean and filled with beautiful new cars, all of which I want to buy, and the service is exceptional, I love my ML350 each and every day that I drive it. Pat Gallahue More

The entire sales and leasing experience was positive and pleasant. We got to where we need to be without any "pressure" which I appreciate. Both the sales manager and the business manager were warm, frie pleasant. We got to where we need to be without any "pressure" which I appreciate. Both the sales manager and the business manager were warm, friendly and efficient. This is the second vehicle that was purchased. The service department and my advisor, Al, always respond to any questions or needs and get it right the first time. The service turn around time is usually very quick and the staff knowlegable and pleasant. More

Excellent service. Everyone was very attentive and accommodating. The service was done as explained as well as on time. I was met by a service technician upon arrival and was helped as soon as I arriv accommodating. The service was done as explained as well as on time. I was met by a service technician upon arrival and was helped as soon as I arrived. This is the first time I have ever recommended a car dealer. I would highly recommend Mercedes Benz of Westwood. More

The best service I have ever had from a car dealership, Ned was so helpful and Dina too. The sales manager was very attentive to our needs, retuning my older lease and leasing a new one. The place itself i Ned was so helpful and Dina too. The sales manager was very attentive to our needs, retuning my older lease and leasing a new one. The place itself is neat. Overall i would rate that dealership as Excellent. Ashraf Selim, M.D. More

I love my new car! It is beautiful. "Z" made the entire buying experience great. Buying a car can be difficult. "Z" made it easy and enjoyable. He truly understands the meaning of a great customer experi buying experience great. Buying a car can be difficult. "Z" made it easy and enjoyable. He truly understands the meaning of a great customer experience. I was very late for my appointment to pick up my car,(I was stuck in traffic for almost 2 hours) "Z" waited and never made me feel bad about being so late. He took the time to do the final car walk thru and gave me a nice bouquet of flowers. Now I am sure everyone gets flowers at the close of a deal, but it sure made me feel better after a very trying day! Thanks "Z", I am sure you will have no trouble developing a client list that will be equal too if not greater than your Dad's! Tracy More

Service agent Nick R. was able to get me in for service the same day I requested it. The repair was done quickly and he answered all my questions. I was very satisfied with the overall experience and I wou the same day I requested it. The repair was done quickly and he answered all my questions. I was very satisfied with the overall experience and I would recommend Nick R. and Mercedes Benz of Westwood to others. More