Mercedes-Benz of White Plains

Very pleased with the customer service. Meeting alex was great. He listens well and is extremely patient. He solves issues and dedicated a lot of time to work up multiple options for me. He Meeting alex was great. He listens well and is extremely patient. He solves issues and dedicated a lot of time to work up multiple options for me. He took time to show me options and features. He voluntarily went out of his way to demonstrate the parking assist feature witch is what sealed the deal for us. Thank you Alex, we are looking forward to coming back in 3 years for our next one. Friends and family will be coming your way. More

Awesome Experience Since I stepped foot into the door the day i was car shopping, till the day i left with a new vehicle, the customer service was excellent. I would rec Since I stepped foot into the door the day i was car shopping, till the day i left with a new vehicle, the customer service was excellent. I would recommend this location at White plains NY to anyone who is looking for a Mercedes. Alex was wonderful and offered great customer service. Initially the price was not right for me, but with the discounts he was able to provided, we were able to make a deal! Thank you! More

I started my car search by shopping around. After I spoke with Alex over the phone I was impressed with his no- b.s. honest approach to discussing the car I wanted. After visiting the dealshership Ale spoke with Alex over the phone I was impressed with his no- b.s. honest approach to discussing the car I wanted. After visiting the dealshership Alex was able to deliver everything he had promised over the phone and then some. I had a great experience! More

I had been in the market for an ML350 for over a month. I had been in the market for an ML350 for over a month. Having looked at various local dealerships, I knew the market. After having to reject an I had been in the market for an ML350 for over a month. Having looked at various local dealerships, I knew the market. After having to reject an offer from another dealership coz of a sales person attitude, I started looking beyond my local area. Thanx to the Internet, I was able to find other dealerships. I looked at Mercedes of White Plains. To my surprise, I finalized the deal over the email the same evening. Reaching the dealership the next morning, I changed my mind and re-negotiated the deal for 2 separate cars. Bobby Ayo was very professional and patient through the whole process. Best thing about Bobby was he was very approachable and friendly and his "serving the customer first" attitude was very noticeable. I bought the car the very day. If it was not for Bobby, I would have looked around for even better pricing, but guess you have to settle for comfort and quality of the transaction as well. After all, it is not only about the money! Thank you Bobby. Bob Carol in their finance department was another very friendly and approachable soul. I got a decent finance rate and smooth transaction. Highly recommend Mercedes of White Plains and Bobby Ayo! More

Outstanding Service! Outstanding Salesmanship and Service! Dealer beat all other prices and put me in the vehicle that I wanted not what other dealers had in stock. Outstanding Salesmanship and Service! Dealer beat all other prices and put me in the vehicle that I wanted not what other dealers had in stock. More

I had a really great experience with Alex. He's the best salesperson. He's very professional and knowledgeable. I highly recommend him and MB of White Plains. Thank you Alex again. best salesperson. He's very professional and knowledgeable. I highly recommend him and MB of White Plains. Thank you Alex again. More

I purchased a new 2014 E Class Coupe from Bobby Ayo. The actual purchase process was conducted in a very professional manner, no high pressure tactics. Even agreeing on the purchase price was done open and actual purchase process was conducted in a very professional manner, no high pressure tactics. Even agreeing on the purchase price was done open and straight forward. The only thing that did not go entirely smoothly was, I purchased a car that had to be ordered and then build. We expected that to take about 6-8 weeks. But because of "weather delays" I did not accept delivery of the car until almost 11 weeks from ordering it! This was not Bobby's or the dealers fault, but it was frustrating! More

My experience purchasing C300 Mercedes this week I was warmly greeted by Alex Antigua, who was very thorough in discussing with me my needs. He offered helpful recommendations, and then we discussed I was warmly greeted by Alex Antigua, who was very thorough in discussing with me my needs. He offered helpful recommendations, and then we discussed details of the car I wanted. This discussion was not rushed, we went for 2 test rides, and Alex patiently answered all my questions. After he prepared a quote (which I thought was quite fair,having already checked out the C300 at another dealership) we concluded the deal. The following day I came in with a bank check and Alex spent over an hour demonstrating the features of my new car. In fact I actually came back one day after taking possession of my car for a little refresher lesson from Alex. I was most satisfied and enjoyed the car purchase experience, thanks to Alex Antigua. Dr. Mark Meadow More

With the help of Kyle Lowe I was able to purchase my new 2014 c-300 Mercedes without any pressure. Kyle did not have my car in stock and went out and got one on the lot. Great co-operation between all part 2014 c-300 Mercedes without any pressure. Kyle did not have my car in stock and went out and got one on the lot. Great co-operation between all parties to get the job done! More

Dear Sir/Madam: I would like to extend this Dear Sir/Madam: I would like to extend this communication on behalf of Mr. David Plumaj, a Mercedes-Benz Certified Sales Representative, whom I rec Dear Sir/Madam: I would like to extend this communication on behalf of Mr. David Plumaj, a Mercedes-Benz Certified Sales Representative, whom I recently interacted with during my purchase of a ML-550 from the Mercedes-Benz of White Plains dealership. In short, Mr. Plumaj’s dedication and commitment to providing his clientele with a hassle-free car purchase experience, while ensuring complete satisfaction, is second to none. His time management skills and willingness to go the extra mile are commendable. He worked tirelessly to make my own purchase experience even more rewarding by diligently following up on all of my queries and providing thorough, complete and accurate information. This work ethic was able to achieve an immediate trust level, which quickly yielded to a successful car purchase. Under some difficult and challenging conditions, due to my own disabilities, he quickly proved that he was dependable and adaptable, with both his written and communication skills. Moreover, he was willing to discuss price over the phone instead of demanding that I come in person, while addressing all of my available options, thus ensuring an intelligent buying decision. In the final analyses, I appreciated all of his hard work and commitment demonstrated, and I am confident that it won’t be long before Mr. David Plumaz is recognized as a valuable asset by his peers and all of his supervisors. In sum, he was very dependable, trustworthy, and very effective while working with his clients, and his personal commitment to excellence has reflected favorably for Mercedes in general, and has ensured that I will be a repeat customer, specifically. Kind Regards, Nicholas C. Tassoulas More