Mercedes-Benz of White Plains

I had the best buying experience at Mercedes Benz of White Plains. It was a preowned car, and the entire transaction took just a few hours. Daniel Malone was my sales agent. Very knowledgeable and very White Plains. It was a preowned car, and the entire transaction took just a few hours. Daniel Malone was my sales agent. Very knowledgeable and very thorough. His personal videos added merit to the vehicle. An ultra smooth transaction. The car was great as well. The dealership was two hours away and well worth the time. Daniel and his team preplanned the entire visit. The entire team was COVID conscious, proper etiquette followed. Definitely felt safe. Excellent in every way, from initial phone call, to test drive, to signing and driving home. 5 plus stars. More

This is the least professional “dealership” I have ever come across. I put that word in quotes because I don’t believe they are even worth being called a dealership, they are much more like a scam than a r come across. I put that word in quotes because I don’t believe they are even worth being called a dealership, they are much more like a scam than a real dealership. In September, I was coerced into putting down a $1,000 REFUNDABLE deposit to have a sales associate, Jesse, even begin to work with me to find me a car. This was not $1,000 down towards a car, this was just for him to even take me serious. He reassured me over and over that this was 100% refundable and that I had nothing to worry about. I could get my money back at any moment, all I had to do was ask. Well, I did ask just a few days later when I realized I wanted to postpone my search. I waited weeks, no response. I called day after day, until eventually Jesse blocked my number. This is appalling. They blatantly stole $1,000 from me. Even to this day, I call and they will make up some excuse that “no one is available right now, but we will call back within the hour!” ... this “dealership” should be ashamed of themselves. I was excited to work with them to get my new car once the time was right, but because of their blatant disrespect and ILLEGAL actions, I will not only be looking elsewhere for a new car but pursuing legal action. STAY AWAY. More

Excellent service. Maria Korentsides was outstanding and kept me updated on progress. Ardit Shabi and sales manager Bob Binette are the best. The work done was outstanding and completed in timely fashi kept me updated on progress. Ardit Shabi and sales manager Bob Binette are the best. The work done was outstanding and completed in timely fashion. I'm very pleased. More

Excellent service. Everything went smooth.. Got a great deal on a C300 from Bob. Nikki was very helpful with ensuring that I was familiar with the car functions. I'll be back for my next Benz deal on a C300 from Bob. Nikki was very helpful with ensuring that I was familiar with the car functions. I'll be back for my next Benz More

new car I had a great experience with MB in White plains.. from the start to finish everyone was so nice and helpful...I worked with Thomas and he was very kn I had a great experience with MB in White plains.. from the start to finish everyone was so nice and helpful...I worked with Thomas and he was very knowledgeable, and so helpful.. Could not recommend enough.... More

My experience with the Sales department, specifically Bobby was smooth & efficient. I would recommend a friend to go to this dealership for their car buying needs. Bobby was smooth & efficient. I would recommend a friend to go to this dealership for their car buying needs. More

They were very patient , professional, down to earth and Efficient. Knew all about the product that they were selling and had an answer to every last question with documents to back statement . Outstandi Efficient. Knew all about the product that they were selling and had an answer to every last question with documents to back statement . Outstanding More

Best Customer Service Had the absolute best car leasing experience with Tom Chen he is the best!!! He made the process SO simple and easy. Kept me posted daily, until the d Had the absolute best car leasing experience with Tom Chen he is the best!!! He made the process SO simple and easy. Kept me posted daily, until the day I picked my car up. He sincerley cares about his clients and it's what made my decision to go with White Plains Mercedes Benz a no brainer! Such possitive energy as soon as you enter the Dealership, I will never forget the amazing experience with them and continue to be a client of theirs for years to come! More

Great leasing experience with Thomas Chen and excellent service on tire replacement with Christian Chandler. Mercedes of White Plains has a great team to work with. Thanks!! service on tire replacement with Christian Chandler. Mercedes of White Plains has a great team to work with. Thanks!! More