Mercedes-Benz of White Plains

Excellent Customer Service Eric Kekacs has been my service advisor for over two years. He is the best in the business! He has ALWAYS addressed my service issues effectively and Eric Kekacs has been my service advisor for over two years. He is the best in the business! He has ALWAYS addressed my service issues effectively and efficiently. He is willing to go out of his way to help with any service needs. I am able to contact him via email and get a response within a short amount of time. He is an asset to Mercedes Benz of White Plains. I have recommended him to all my patients. Thanks again for all your help! More

Amazing dealership Upon dealing with Silverstar Mercedes in Long Island City, (due to their lack of understanding the correct way of treating a loyal customer and their Upon dealing with Silverstar Mercedes in Long Island City, (due to their lack of understanding the correct way of treating a loyal customer and their unprofessionalism) I was ready after 15 years of being a loyal Mercedes Customer to abandon the company. Mercedes Benz of White Plains turned that COMPLETELY around. Their staff is incredible. Extremely friendly, accommodating and understand how important it is to make the customer feel valuable and appreciated. They brought back the excitement and privilege of being able to purchase and drive such a beautiful car. Eric Kekacs made my service experience SO easy and pleasurable. I had not one stress or worry and "if" I did he made himself easily accessible. Thank you Mercedes Benz of White Plains. More

You can count on Eric! Eric has been my service advisor for over 10years. He understands the service issues and is always quick to provide solutions and tries to help me sav Eric has been my service advisor for over 10years. He understands the service issues and is always quick to provide solutions and tries to help me save money too. Eric is a valuable asset to MB White Plains and I hope he will always be around to help loyal customers like me. Thank you so much Eric for another satisfied happy customer! More

Service review of MB White Plains Eric has been my service advisor for two cars now (both purchased at MB of White Plains). He has always been helpful and knowledgeable. In fact, there Eric has been my service advisor for two cars now (both purchased at MB of White Plains). He has always been helpful and knowledgeable. In fact, there was one time when the inspection had expired on my non-Mercedes German car and Eric said he would take care of it for me. Which he did. That was a huge time saver not to mention that I was already one month overdue. Thanks, Eric for all your help! More

Excellent service Very happy with the service provided. Eric Kekacs does an excellent job as a service advisor and makes the experience from drop-off to pickup go smoo Very happy with the service provided. Eric Kekacs does an excellent job as a service advisor and makes the experience from drop-off to pickup go smoothly. He is always helpful and pleasant and explains the work being done in an easy to understand manner. Very accommodating and professional. Highly recommend. More

Review of my experences with White Plains Mercedes-Benz Eric is my service advisor, I have found him to be insightful, helpful, knowledgeable and of great assistance with any issue I have had. He also has Eric is my service advisor, I have found him to be insightful, helpful, knowledgeable and of great assistance with any issue I have had. He also has a great sense of humor. More

IN LOVE with my CLA 250 It have to be the best experience ever. Alex was the best , it was my first time getting a brand new car and leasing and on top of that i went on my o It have to be the best experience ever. Alex was the best , it was my first time getting a brand new car and leasing and on top of that i went on my own with no one to support me threw this process Mercedes Benz White plains treated me with such great hospitality. Loveeeeeee how amazing the process went from first day arriving and having a sit down and explaining to alex everything i need and wanted the car to have to him delivering my beautiful car to me.i will commanded white plains Mercedes Benz even if u live in the city and Alex Antigua as your sales man u wont regret it. More

Painless experience I recently bought the new S550 Coup and dealing with Mercedes Benz of white plains salesperson (Peter Makaj) was excellent and I already recommended h I recently bought the new S550 Coup and dealing with Mercedes Benz of white plains salesperson (Peter Makaj) was excellent and I already recommended him to a relative and he got another sale, I would difinately go back again. More

A Most Rewarding Sales Experience From the time I walked in the door, until the delivery of the car, I was treated with respect, knowledge, and a friendly relaxing experience. It was From the time I walked in the door, until the delivery of the car, I was treated with respect, knowledge, and a friendly relaxing experience. It was my first Mercedes, and I was nervous and excited at the same time but Bob made me feel I was the important thing and gave me his undivided attention while he was describing the car along with the options I was looking for. At no time did I ever feel pressured as I had previously felt at every other dealership I had dealt with in the past. We signed the papers and I completed the transaction with one day and took delivery of the car. Bob followed up to ensure I was happy and asked if I had any issues or concerns within 2 days. Never had I felt that what I wanted I wanted mattered as an individual, and not just another number. I would and will recommend him to any of my friends and family that wishes to purchase a Mercedes. He is a top professional in his field. More

Lease of new 2014 E class Mercedes I recently completed a lease of a new 2014 Mercedes E class 4 door sedan at Mercedes of White Plains, NY. I found this dealership most extraordinary, I recently completed a lease of a new 2014 Mercedes E class 4 door sedan at Mercedes of White Plains, NY. I found this dealership most extraordinary, particularly including the sales rep I was lucky to meet, Robert Crosby ("Bobby"). I found him to be friendly, candid, helpful and informative to a degree not often encountered, unfortunately, in a car sales person. I live in Manhattan, do not know White Plains or this dealership but found it on line with a number of positive customer reviews that I found to be entirely warranted. My experience from the first few minutes with Bobby Crosby convinced me immediately that I had encountered a dealer that I liked and that was worth the trip from Manhattan. I very quickly was able to test drive both a "luxury" and a "sport" model and was shown a car in my choice of Steel Gray with essentially all the options I wanted, ready for delivery. A second friendly and informative specialist, Alex Cesarini, sat in the car with me and explained its features at length and with patience. The terms of the lease were quickly negotiated at a level I was satisfied to be fair based on two prior visits to other dealerships and a bit of internet research. The deal was done and I am driving the car with satisfaction. In fact, I have found the 2014 model to be a much better driving car than my prior 2013 E class. I have no idea why, am surprised by the happy difference, and I suppose I can't credit this to the dealership but it has of course added to my pleasure in encountering Bobbie Crosby and Mercedes of White Plains. (signed) Michael Silverberg More