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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

October 30, 2020

The professionalism of the service advisor was excellent. He has always maintained a high standard of conduct. His technical expertise is spot on. Outstanding dealership! More

by AASCALON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
October 30, 2020

We come to Mercedes Delaware because of the wonderful service department and Carol and the quality of work And they are always accommodating and gave loaners More

by BILLBALIS27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
October 30, 2020

I was treated with respect and Professionalism while I was there. My experience as a consumer was very pleasant and cordial. I would definitely recommend any who be inclined to purchase a vehicle any mak More

by Wooley2468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vic Magarov
October 30, 2020

Easily scheduled service over the phone. Courteous professional staff at drop off. Service work performed timely and I am very pleased. Great service department and service on my car. More

by E350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
October 30, 2020

Excellent service! Mr. Anthony Saienni truthfully cares for his customers when we brought our SUV for the annual service. He even provided a complementary vehicle for our convenience during the time when o More

by HSUOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
October 29, 2020

Always friendly and quality service. Fred Boyce always does a nice job - fair and straight forward in dealing with whatever issue needs addressed. Does a nice job. More

by DAN729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
October 29, 2020

Shelby, Pat, and Derek are amazing! The process of picking a color all the way to the day of pickup was seamless. A call and a ton of questions were always answered! Thanks a bunch. More

by B. Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wimbish, Pat Oliveto, Shelby Donnelly
October 28, 2020

Great customer service. They make good suggestions about what needs to be done for your vehicle. Very friendly staff. No hard sales push. Quick service. Text message updates keep you informed. More

by mattlupton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
October 28, 2020

This is our 17th Mercedes Benz vehicle, and are obviously pleased with the level of service we receive! Our car had a problem in which the trunk hinge was broken, and needed to go to the body shop. Fred c More

by TIMOTHY.JON.CLAY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni
October 28, 2020

I’ve purchased four cars at this dealership within the past two years. The sales staff and loan specialist are very nice and efficient. The service staff is great as well. The dealership has a lot of new More

by john.alan.ziemann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sei, Alissa Facciolo, Pat Oliveto, Tony Saienni
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