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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

October 28, 2020

Never compromise.High quality service. My car is 2004 year brand of e320 4 matic wagon for Sunroof recall. MB DESERVE TO TOP car manufacturers. More

by mzlf1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The second from the door
October 28, 2020

Impressed with the service and how quickly my car was serviced. My only problem when I picked it up and got in to drive the front seat was pushed back so far that I could not adjust it. Brought this too More

by DMH-DE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
October 27, 2020

I know you’ve already been asked this far too often, but; Why do you charge $16.00 for windshield solvent & washer fluid, without informing me (the customer). Why do you charges$30. $30.00 More

by CANDICANE648
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Wimbish, Jason Kuczeriawenko
October 27, 2020

This was an easy car buying experience. I was at the end of my lease and the team at MB Wilmington explained my options. I had the car certified and purchased the vehicle. More

by chasmc0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EJ Willard, Dru Brahmbhatt, Derek Wimbish
October 27, 2020

Outstanding customer service always. Friendly, respectful and easy to schedule and transact. One of the best dealerships in the tri-State area. Job well done! More

by MICHELE.BARTASIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Carol Siracuse Wilson
October 27, 2020

Jason did an excellent job on identifying and fixing the issues we were having with getting our Sprinter RV started. This was an intermittent issue so it was not easy to identify the cause, but Jason and h More

by KUPDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
October 26, 2020

Jason has been my service advisor for the last few years and has made my service visit a pleasant one Andrea was also very helpful in getting me a loaner while my car was being serviced More

by DORASPINKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Transportation , Derek Wimbish, Jason Kuczeriawenko
October 26, 2020

Have been buying Mercedes at this location for over 30 years, and think the Service now is about the best. Working with Jason and Andrea is great. All went smoothly, as usual. More

by LIZ.Y529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
October 26, 2020

My experience with Mercedes-Benz service will a great one. Everyone was polite, work was done in a timely manner. My service person was great More

by MARCUS0411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
October 26, 2020

Even though the head light adjustment that I stopped in for couldn’t be performed my experience was top notch. I will bring my car back when the need arises. More

by CARLPOWERS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
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