Mercedes-Benz of Wilmington

Great service experience. Drop off and loaner car was seamless. Service performed as expected and my vehicle came back looking cleaner and better than when I took it in. Tony was my service advisor and seamless. Service performed as expected and my vehicle came back looking cleaner and better than when I took it in. Tony was my service advisor and was prompt and pleasant. More

Very pleasant and costumer friendly, price is a little pricey, workmanship is very good, location is not far from home, shuttle service is always plus.... pricey, workmanship is very good, location is not far from home, shuttle service is always plus.... More

The entire experience was a pleasure thanks to Samy Hamza. He guided me through the process with great kindness, humor and knowledge. I greatly appreciated his approach in selling me my vehicle. In no Hamza. He guided me through the process with great kindness, humor and knowledge. I greatly appreciated his approach in selling me my vehicle. In no was he attempting to “just sell” me a vehicle he wanted me to love and be completely satisfied in my purchase. I did some shopping around for a couple of weeks and came back to Mercedes-Benz of Wilmington because of the vehicle, friendly staff and especially Samy. It was one of the best car buying experiences thus far from in my life. Thank you, Samy and staff! More

I’ve always had an exceptional experience having work done on my MB by this Service Department. Very professional again and one I trust. Thanks done on my MB by this Service Department. Very professional again and one I trust. Thanks More

Employees were very friendly and professional. When I arrived, zi was greeted by a friendly sales associate. I needed a battery for one of my keys. Fred replaced it immediately. arrived, zi was greeted by a friendly sales associate. I needed a battery for one of my keys. Fred replaced it immediately. More

Excellent service. Tool me right on as soon as I got there. Very friendly. Set me up with a loaner car while work was done. Done on time and corrected problem. Top notch. there. Very friendly. Set me up with a loaner car while work was done. Done on time and corrected problem. Top notch. More

This dealership provided excellent service from being to end. I would recommend this dealership to anyone in the tri-state (PA NJ DE) area. Fred did a great 👍 job. end. I would recommend this dealership to anyone in the tri-state (PA NJ DE) area. Fred did a great 👍 job. More

Very very good service! I was disappointed that after an extended period getting completed that the car did not receive a courtesy wash, and that the remote start button was pulled so that the key could be extended period getting completed that the car did not receive a courtesy wash, and that the remote start button was pulled so that the key could be used to start the car, when new key batteries solved that issue. Otherwise, A++++ More

A ginormous thank you to Fred Boyce for guiding me through the service my car needed. I will come back all the time to Mercedes of Wilmington. String work!!! through the service my car needed. I will come back all the time to Mercedes of Wilmington. String work!!! More

Great service and front desk staff with excellent customer service. Just wish I didn’t have to come in multiple times for the same problem. customer service. Just wish I didn’t have to come in multiple times for the same problem. More