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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

October 22, 2020

Peace of mind is just that with Alissa. Paying it forward we shall do! We’re glad we crossed paths with you at Mercedes-Benz of Wilmington🙌🏼🐎❤️💯 More

by Dantheman:-)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo
October 22, 2020

I enjoy Mercedes of Wilmington. The team is very upbeat I enjoy Mercedes of Wilmington. The team is very upbeat and personable. Thank you Team for the care and attention. I would advocate for Mercedes-Be More

by George R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
October 22, 2020

From the time I called until the job is completed I found the service department to be efficient, friendly, knowledgeable, and efficient. Loaner Vehicle was clean And more than adequate More

by DRHINE2478
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
October 22, 2020

Heyy Samy thanks for everything man. He was so nice and I felt he cares about customers problems as his problems. You made me happy thanks for everything again. I would not say same thing for financial man More

by mstf.sahin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samy Hamza
October 21, 2020

As a new customer I kinda expected a bit more attention. Guess being a new Benz owner doesn't mean much to my local dealership More

by EDFIGLAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
October 21, 2020

My experience with Mercedes Benz of Wilmington started out great but my salesperson Shelby hasn’t responded to my text once the sale was complete. I still have a couple questions about the purchase of a s More

by nailonda
Recommend Dealer
No
Employees Worked With
Shelby Donnelly
October 21, 2020

Service was great. Tony is always nice and friendly. Only reason I didn’t give five stars is because it took all day for my car to get checked out and they could’ve offered a loaner car and didn’t. More

by EDRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
Jun 10, 2021 -

EDRN responded

N/a

October 21, 2020

This is my second opportunity to use Mercedes Benz of Willmington. On both occasions they were able to resolve difficult technical issues that other dealers were not able to properly diagnose. Their serv More

by JOHNKIMZEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
October 21, 2020

Straight forward service as always. EJ has always been a pleasure to work with making purchasing a vehicle a pleasure and feeling as though I am dealing with a friend! More

by JIMAULETTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EJ
October 20, 2020

Excellent people in service. Since 2005 Wilmington M B is our only place for device and buying. In one words this people are “GREAT”. I will strongly recommend to my family and friends. More

by SATISHPARIKH147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck, Jason Kuczeriawenko
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