Back

Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

Directions

By Type

Showing 1,583 reviews

October 19, 2020

I love Mercedes - Benz and my consultant Carol. She was very professional and made me feel very important. She wanted to make sure all my needs were taken care of. More

by LMK45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
October 16, 2020

I came down from Maine 300 miles because, They had the car I was looking for at a better price then the other dealership, All of the staff was great, Alissa has been very helpful. It’s been a very pos More

by crosstownp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Townsend, Alissa Facciolo
October 16, 2020

Service on my control panel was done within 45 minutes while I was in the waiting area. This allowed me to go to the DMV for car inspection. More

by ALANMARSHAll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
October 16, 2020

Always nice, professional and courteous. Clean facility. And accommodating to my needs, with the loaner vehicle. I would highly recommend your facility to family and friends More

by Kcirillo@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni, Carol Siracuse Wilson
October 15, 2020

Friendly, service oriented staff. Never feel like I’m being talked down to or unsold by service team. Would highly recommend for sales and service. More

by DENEENLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
October 15, 2020

Samy was beyond friendly and courageous. We initially intended to lease one SUV but ended with 2 leases thank you to a great salesman. If you are not sure what Mercedes-Benz to get; go and see Samy! More

by Rey G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wimbish, Samy Hamza
October 15, 2020

My car buying experience was the most relaxed and smooth it has ever been. I will definitely be returning to purchase my next car with Alissa Facciolo. More

by KENNETTBABY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo
October 15, 2020

Everything was good there except your doc fees . I have bought many cars in my life and never been taped like that. I know we bought a Honda and most MB buyers just sign the check but I am a small guy and More

by Aceatp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Jaclyn Melchior, Geoff Townsend, Alissa Facciolo, Shelby Donnelly, Samy Hamza
October 15, 2020

I have a good amount of mileage but nothing excessive, 2017 GLC 300 needed $1788.00 engine repair (too soon based on your reputation) Service was fine however, not happy or confident about the product rig More

by S550 driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
October 15, 2020

Not happy at all with the way I have been treated. I came there with vibration of my car and had to leave with the same issues after I paid over $3,000. They knew straightenin. Wheels is a 50/50 change but t More

by KWAKU.ANTHONY85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Saienni
...
105
...