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Mercedes-Benz of Wilmington
Wilmington, DE
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,583 reviews
October 02, 2020
Great Service! They always go above and beyond!! Came in to get tires and I ordered the wrong tires online but Tony made sure to get the right tires for my car and broke down the additional price. He also t to get tires and I ordered the wrong tires online but Tony made sure to get the right tires for my car and broke down the additional price. He also told me about a complimentary service for my car that I will get the next time I book. More
by JDHODGE_84
Verified CustomerEmployees Worked With
Tony Saienni
October 02, 2020
It’s a shame that you need 25 words to submit when you have a star system. Truth is I’ve been out of work for months because of Covid. I’m a substitute teacher so really I couldn’t afford the service at have a star system. Truth is I’ve been out of work for months because of Covid. I’m a substitute teacher so really I couldn’t afford the service at all. Then I’m sitting in your lobby area & I’m forced to watch Fox News, in my opinion I think your establishment should have a game show to watch it was insulting to watch for 2hrs. The service was 5 stars, but I gave you 3 stars because I didn’t appreciate that I wasn’t given an option to watch something else. Myself and the other two ppl wanted to turn there tv off More
by TERESAM_BELL
Employees Worked With
Jason Kuczeriawenko
October 01, 2020
The customer service is wonderful, very helpful in understanding the service that’s needed, when it comes to prices for services, there should be better rates and more promotions for discounts understanding the service that’s needed, when it comes to prices for services, there should be better rates and more promotions for discounts More
by BREEZZEI
Employees Worked With
Fred Boyce
October 01, 2020
The service was outstanding quick and efficient Service The service was outstanding quick and efficient Service representative Jason K was very friendly informative and well knowable about all aspect The service was outstanding quick and efficient Service representative Jason K was very friendly informative and well knowable about all aspects of my vehicle kudos to him More
by ebar37@aol.com
Employees Worked With
Jason Kuczeriawenko
October 01, 2020
It was my very 1st time there. The service was prompt, professional and courteous. I was from out of state, had an issue with one of my tires which was on extended warranty, the staff took care of me with professional and courteous. I was from out of state, had an issue with one of my tires which was on extended warranty, the staff took care of me with great degree of customer service. More
by GiSOU.CHARLES
Employees Worked With
Jason Kuczeriawenko
September 30, 2020
It was a very easy process in this COVID world. Easy drop off, updates by text and easy pick up. Needed new tires too, and they priced them reasonably. off, updates by text and easy pick up. Needed new tires too, and they priced them reasonably. More
by DVP
Employees Worked With
Tony Saienni, Jason Kuczeriawenko
September 29, 2020
I am an out-of-towner who needed an emergency repair. You treated me like I was one of your own local customers. Great, prompt service and superior courtesy and helpfulness. Thank you. treated me like I was one of your own local customers. Great, prompt service and superior courtesy and helpfulness. Thank you. More
by MDSHEEHAN51
Employees Worked With
Tony Saienni
September 29, 2020
Tony was great! Very professional and excellent follow-up. He helped me navigate a really tricky situation with roadside assistance and did a great job. follow-up. He helped me navigate a really tricky situation with roadside assistance and did a great job. More
by JCA
Employees Worked With
Tony Saienni
September 29, 2020
The service at Mercedes-Benz of Wilmington is always excellent. The team is very helpful and courteous. The waiting facility is comfortable and an area is provided to connect to the Internet and work. excellent. The team is very helpful and courteous. The waiting facility is comfortable and an area is provided to connect to the Internet and work. More
by wmccormick0
Employees Worked With
Fred Boyce
September 29, 2020
I love Mercedes Benz of Wilmington the staff are very friendly and accommodating the facility is very clean I would highly recommend this place for sales and service. friendly and accommodating the facility is very clean I would highly recommend this place for sales and service. More
by STILLIE40
Employees Worked With
Alissa Facciolo, Fred Boyce
